SyncCloud Managed Integration

Marketo and Pipedrive, connected for lead handoff

For B2B teams running Adobe Marketo Engage for marketing and Pipedrive as their CRM, where qualified leads need to reach Pipedrive and sales activity needs to flow back to Marketo for scoring.

Marketo

Adobe Marketo Engage is an enterprise marketing automation platform used by B2B teams for lead management, nurture, and campaign automation.

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Pipedrive

Pipedrive is a sales-focused CRM used by SME and mid-market sales teams for pipeline management, deal tracking, and sales activity management.

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Overview

Marketo qualifies and nurtures leads; Pipedrive is where sales works the pipeline. Marketo's native CRM syncs are built for Salesforce and Microsoft Dynamics, not Pipedrive, so teams running this combination usually rely on manual exports or thin automations. Qualified leads reach sales late, deal activity never returns to marketing, and scoring goes stale. SyncCloud builds a managed integration between Marketo and Pipedrive directly against both APIs. Qualified leads move into Pipedrive with the right owner and context, deal stage and activity flow back into Marketo for scoring and nurture, and the connection is monitored so it keeps working.

What you can do

Use cases

Move qualified leads from Marketo into Pipedrive

When a lead reaches a qualifying score or stage in Marketo, SyncCloud creates or updates the matching record in Pipedrive and assigns it to the right owner. Sales picks up leads while they are warm, with the marketing context attached, instead of waiting on a list export.

Return Pipedrive deal and activity data to Marketo

Deal stage, value, and sales activity from Pipedrive flow back into Marketo, so scoring and nurture reflect what sales is doing. Marketing can suppress active deals from prospecting and build audiences on live pipeline data.

Deduplicate and keep records aligned both ways

SyncCloud matches records across the two systems and keeps shared fields consistent, so a contact updated in one platform is correct in the other, without the duplicates manual exports tend to create.

Custom sync rules, kept running

You define which records sync, in which direction, and which system wins on a conflicting change. SyncCloud uses near real-time triggers, and Exelement monitors the integration and resolves errors before they accumulate.

The managed service

How SyncCloud works

SyncCloud scopes both data models, builds the field mapping, lead routing, and error handling, tests against test environments, and goes live. SyncCloud connects to Pipedrive through its REST API and to Adobe Marketo Engage through the Marketo REST API using an API-only user, syncs on specific data value changes for near real-time updates, and applies custom sync rules including record precedence. Exelement runs it as a managed service with monitoring and a named contact.

Setup and requirements

Technical notes

Marketo's native CRM syncs cover Salesforce and Microsoft Dynamics, not Pipedrive, so there is no native connector for this pairing. SyncCloud connects directly through the Pipedrive REST API and the Marketo REST API (via an API-only user with a Client ID and Secret), so leads, contacts, deals, and activity are all in scope, with deduplication on matching. Test environments on both sides are recommended before implementation.

FAQs

How does the Marketo and Pipedrive integration work?

Exelement connects Marketo and Pipedrive using SyncCloud, a managed iPaaS. Marketo's native CRM syncs are built for Salesforce and Microsoft Dynamics, not Pipedrive, so SyncCloud builds the integration directly against both APIs. Qualified leads move from Marketo into Pipedrive with the right owner and context, and deal stage and activity flow back to Marketo for scoring and nurture. Exelement builds, runs, and monitors the integration, so your team does not maintain middleware.

How long does it take to set up the Marketo and Pipedrive integration?

A proof of concept can be up and running in 1 to 4 weeks, typically a one-directional lead sync first. The full build depends on the number of objects, custom field mapping, deduplication rules, and testing in both environments. Exelement runs a scoping session first to confirm scope before any build begins.

What data can be synced between Marketo and Pipedrive?

SyncCloud syncs leads, contacts, deals, and activity between the two systems. Typically Marketo leads and scores flow into Pipedrive, while deal stage, value, and sales activity flow back into Marketo for scoring and nurture. The exact field mapping is defined during scoping, so only the data you need moves, in the direction you choose, with deduplication on matching.

Is the Marketo and Pipedrive integration secure and GDPR compliant?

Yes. The integration is GDPR compliant, and all data moving between Marketo and Pipedrive is encrypted in transit and at rest. EU data residency is available. SyncCloud transfers only the fields agreed during scoping, and Exelement manages access and credentials as part of the service. Further security documentation is available on request.

Does the Marketo and Pipedrive integration sync in real time?

It can. SyncCloud supports webhook-triggered sync that fires on a specific data value change for near real-time updates, and scheduled sync for batch updates. For example, a newly qualified lead in Marketo can appear in Pipedrive within minutes, while a fuller reconciliation runs on a schedule. The right mode for each data flow is decided during scoping.

Bi-directional · 3–6 weeks setup

Ready to connect Marketo with Pipedrive?

Book a free consultation with our integration team. We'll scope the project and have a proposal ready within a week.

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What our clients are saying.

“We can finally trigger personalized engagement campaigns based on CRM changes, not just marketing activities – improving our campaigns for onboarding, cross-sell, up-sell and re-engagement.”
“Lead follow-ups that used to take days now happen within minutes, thanks to seamless handoff between marketing and sales.”
“Exelement always have great solutions and quick help when it comes to  HubSpot sales processes and automation!
The service is on top!”
“Since integrating our CRM and marketing automation, we've achieved accuracy in campaign ROI reporting—finally making data-driven budget decisions.”
“Our sales team now sees the entire buyer journey—email clicks, page views, webinar attendance—leading to a 30% higher conversion rate from MQL to SQL.”
“With marketing activity tracking in our CRM, our sales reps are 40% more likely to engage with leads at the right moment.”
“Lead scoring is finally aligned between teams, and it's increased qualified lead velocity by 35%.”
“We now see campaign performance right inside our CRM, reducing reporting time by 70%."”
“We’ve gone from siloed metrics to unified funnel reporting, which improved our forecasting accuracy significantly”
“Integration brought our sales and marketing teams together—now we actually share the same pipeline goals and KPIs.”
“We've automated lead stages and reduced manual processing time by over 50%.”
“Personalization got a serious upgrade—using up to date CRM data, we increased email engagement by 60%.”

Looking for additional or custom integration methods?

We can customize the integration to work with any additional or custom methods, get in touch with our team to discuss your particular integration needs.

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