Exelement SyncCloud

a fully managed integration platform as a service solution (managed iPaaS)

Integrate 

Freshworks CRM

 with 

Magento 2

With our fully managed integration platform as a service, we can help you get your integration up and running fast, securely, and accurately.

We manage the whole process from A-Z, your integration runs in our cloud, and you don't need to host or manage any code or integration apps.

Freshworks CRM

Magento 2

250+ applications
get your integration up and running today

Book a free consultation to get a quote

What is Exelement SyncCloud?

Integrate, exchange, migrate and replicate data between your platforms in no time.

300+ integration connectors to popular apps and services

Rapid custom API connector development, including for your on-prem systems

Fully managed integration platform as a service (iPaaS)

How to Integrate 

Freshworks CRM

 with 

Magento 2

Sharing your data between systems is as easy as one two three.

Account setup

Based on your integration needs, we set up a new account and enable the integration connectors needed to build the integration,

Freshworks CRM
 and 
Magento 2

, plus others if needed.


If you require endpoints that is currently not available in SyncCloud, or if you require a new connector, we will, build modify existing, or build the new custom connector for you and add it to your account.

01
02

Integration implementation and launch

Before we build the integration, we will do a quick health check in your 

Freshworks CRM

 instance and suggest any changes needed to make the integration work seamlessly.


Based on your requirements, our Data Integration Services Team builds your integration and launches it in an efficient and quick turnaround time. We work with your internal teams to ensure correct field mapping, data synchronization logic, integration frequency, and any custom requirements are met.

Based on your integration complexity, custom logic and any other specific requirements, the time to setup your specific integration can vary. We recommend starting simple and then add on more connections.

Continuous support throughout the lifecycle.

After the launch we will monitor the integration closely for two weeks, and after that we’ll hand over to continuous support. If you need any tweaks or simple changes, just reach out and ask and we’ll set it up for you.

For major changes or updates to your integration, we’ll scope the work together to minimize impact on your production systems.  

03

Pricing

Select your currency

free 14 day trial

$
0

2 System Connectors

2 Connected API Endpoints

100 transactions /mo

24 hour max sync frequency

Additional transactions
Additional system connectors
Additional connected API endpoints
Error notification webhooks
Custom fields value transformation
CSV import/export
Cross-reference unique ID storage
Custom connector development

Sync

$
469
month
paid annually, or $529 paid monthly
+
One-time custom setup fee

2 System Connectors

3 Connected API endpoints

50,000 included transactions /mo

15 minutes max sync frequency

$149 for 50,000 additional transactions /mo

$99 per additional system connector

$175 for up to 5 additional connected API endpoints

Error notification webhooks

Custom fields value transformation
CSV import/export
Cross-reference unique ID storage
Custom connector development

advanced

$
879
month
paid annually, or $949 paid monthly
+
One-time custom setup fee

3 System Connectors

6 Connected API endpoints

75,000 included transactions /mo

5 minutes max sync frequency

$149 for 50,000 additional transactions /mo

$99 per additional system connector

$175 for up to 5 additional connected API endpoints

Error notification webhooks

Custom fields value transformation

CSV import/export
Cross-reference unique ID storage
Custom connector development, priced individually

ENTERPRISE

Custom
priced individually

Up to 10 System Connectors

Up to 30 connected API endpoints

500,000 included transactions /mo

1 minute max sync frequency

$299 for 150,000 additional transactions /mo

$99 per additional system connector

$175 for up to 5 additional connected API endpoints

Error notification webhooks

Custom fields value transformation

CSV import/export
Cross-reference unique ID storage
Custom connector development, priced individually

free 14 days trial

sek
0

2 System Connectors

2 Connected API Endpoints

100 transaction /mo

24 hour max sync frequency

Additional transactions
Additional system connectors
Additional connected API endpoints
Error notification webhooks
Custom fields value transformation
CSV import/export
Cross-reference unique ID storage
Custom connector development

Sync

sek
3999
month
paid annually, or sek 4499 paid monthly
+
One-time custom setup fee

2 System Connectors

3 Connected API endpoints

50,000 included transactions /mo

15 minutes max sync frequency

sek 1249 for 50,000 additional transactions /mo

sek 890 per additional system connector

sek 1499 for up to 5 additional connected API endpoints

Error notification webhooks

Custom fields value transformation
CSV import/export
Cross-reference unique ID storage
Custom connector development

advanced

sek
7499
month
paid annually, or sek 7999 paid monthly
+
One-time custom setup fee

3 System Connectors

6 Connected API endpoints

75,000 included transactions /mo

5 minutes max sync frequency

sek 1249 for 50,000 additional transactions /mo

sek 890 per additional system connector

sek 1499 for up to 5 additional connected API endpoints

Error notification webhooks

Custom fields value transformation

CSV import/export
Cross-reference unique ID storage
Custom connector development, priced individually

ENTERPRISE

Custom
priced individually

Up to 10 System Connectors

Up to 30 connected API endpoints

500,000 included transactions /mo

1 minute max sync frequency

sek 1990 for 150,000 additional transactions /mo

$89 per additional system connector

sek 1499 for up to 5 additional connected API endpoints

Error notification webhooks

Custom fields value transformation

CSV import/export
Cross-reference unique ID storage
Custom connector development, priced individually

free 14 days trial

0

2 System Connectors

2 Connected API Endpoints

100 transaction /mo

24 hour max sync frequency

Additional transactions
Additional system connectors
Additional connected API endpoints
Error notification webhooks
Custom fields value transformation
CSV import/export
Cross-reference unique ID storage
Custom connector development

Sync

399
month
paid annually, or €449 paid monthly
+
One-time custom setup fee

2 System Connectors

3 Connected API endpoints

50,000 included transactions /mo

15 minutes max sync frequency

€125 for 50,000 additional transactions /mo

€89 per additional system connector

€149 for up to 5 additional connected API endpoints

Error notification webhooks

Custom fields value transformation
CSV import/export
Cross-reference unique ID storage
Custom connector development

advanced

749
month
paid annually, or €799 paid monthly
+
One-time custom setup fee

3 System Connectors

6 Connected API endpoints

75,000 included transactions /mo

5 minutes max sync frequency

€125 for 50,000 additional transactions /mo

€89 per additional system connector

€149 for up to 5 additional connected API endpoints

Error notification webhooks

Custom fields value transformation

CSV import/export
Cross-reference unique ID storage
Custom connector development, priced individually

ENTERPRISE

Custom
priced individually

Up to 10 System Connectors

Up to 30 connected API endpoints

500,000 included transactions /mo

1 minute max sync frequency

€199 for 150,000 additional transactions /mo

€89 per additional system connector

€149 for up to 5 additional connected API endpoints

Error notification webhooks

Custom fields value transformation

CSV import/export
Cross-reference unique ID storage
Custom connector development, priced individually
get your integration up and running today

Book a free consultation to get a quote

INTEGRATE EVERYTHING

Available integration methods

Leads

  • Delete Lead: Delete a Lead.
  • List Lead Filters: Get a List of All Lead Filters.
  • Create Lead: Create a New Lead.
  • List All Leads by View ID: Get a List of All Leads by View ID.
  • Update Lead: Update a Lead.
  • Get Lead: Get a Lead.

Contacts

  • Create Contact: Create a New Contact.
  • List Contact Filters: Get a List of All Contact Filters.
  • Get Contact: Get a Contact.
  • Update Contact: Update a Contact.
  • Delete Contact: Delete a Contact.
  • List All Contacts by View ID: Get a List of All Contacts by View ID.

Accounts

  • Get Account: Get an Account.
  • List All Accounts by View ID: Get a List of All Accounts by View ID (retrieve View ID from Account Filters).
  • List Account Filters: Get a List of All Account Filters.
  • Delete Account: Delete an Account.
  • Create Account: Create an Account.
  • Update Account: Update an Account.

Appointments

  • List Appointments: Get a list of filtered appointments i.e get your past and upcoming appointments.

Products

  • Get Product Saleability By Quantity: Checks if a product is able to sold for the specified quantity and stock ID.
  • Get Product: Get info about product by product SKU (Stock Keeping Unit).
  • List Product Types: Retrieves available product types.
  • Get Product Saleability: Checks if a product is able to sold.
  • Create Product: Create a Product.
  • Update Product: Update a product's information.
  • Get Product Saleable Quantity: Get a products quantity.
  • List New Products: Get a list of all Products created since the last run time.
  • List Updated Products: Retrieve a list of all products updated since last run.
  • Delete Product: Delete a Product by Stock Keeping Unit (SKU).
  • Get Product Image Details: Retrieves information about images associated with a specified product.
  • List Products By Category: Retrieves all products associated with the specified category.
  • Create Product Tier Price: Append a product's tier price.
  • List Products: Retrieve a list of all products.

Credit Memos

  • List New Credit Memos: List all new Credit Memos.
  • Upsert Credit Memo Comments: Create or Update a comment for a specific Credit Memo.
  • Create Credit Memo: Create a Credit Memo.
  • List Credit Memos: List all Credit Memos.
  • Refund Credit Memo: Refund a Credit Memo.
  • Get Credit Memo: Get a specific Credit Memo.
  • Get Credit Memo Comments: Get a specific Credit Memo's comments.
  • List Updated Credit Memos: List all updated Credit Memos.

Configurable Products

  • Create Product Child: Adds the child to the specified parent product.
  • List Product Children: Retrieves all children for the specified configurable product.
  • Get Product Option: Retrieves the specified option from the specified product.
  • Update Product Option: Updates the specified option from the specified product.
  • Create Product Option: Adds a new option to the specified product.
  • Delete Product Child: Removes the child from the parent product.
  • Create Product Variation: Generates a variation based on the same product.
  • Delete Product Option: Deletes the specified option from the specified product.
  • List Product Options: Retrieves all options for the specified product.

Shipments

  • Get Shipment Label: Get a Shipment Label.
  • List New Shipments: List new Shipments.
  • Get Shipment: Get a Shipment.
  • Get Shipment Comments: Get a Shipments Comments.
  • List Shipments: List Shipments.
  • List Updated Shipments: List updated Shipments.

Product Attributes

  • List Product Attribute Groups: Retrieve a list of all product attribute groups.
  • Delete Product Attribute Set Group: Delete a product attribute set group by ID.
  • Create Attribute Set Group: Create an attribute set group.
  • Delete Product Attribute: Deletes the specified product attribute.
  • Create Product Attribute Set: Create a product attribute set.
  • Get Product Attribute: Retrieve the specified product attribute.
  • List Product Attribute Options: Retrieve a list of options for the specified product attribute.
  • List Product Attribute Types: Retrieve a list of all product attribute types.
  • Create Product Attribute: Creates a new product attribute.
  • List Product Attribute Sets: Retrieve a list of all product attribute sets.
  • List Related Product Attributes: Retrieve related attributes based on given attribute set ID.
  • Assign Attribute To Attribute Set: Assign an attribute to an attribute set.
  • Delete Product Attribute Option: Deletes the specified option from the specified product attribute.
  • List Product Attributes: Retrieve a list of all product attributes.
  • Create Product Attribute Option: Creates a new option for the specified product attribute.

Sales Channel

  • Get Sales Channel's Stock ID: Gets the Stock ID associated with the specified sales channel.

Internal

  • Get Product Custom Attributes: Internal use. Get a products internal attributes.
  • Get Product Custom Attributes [for list]: Internal use. Get a products internal attributes.
  • Get Product Custom Attributes [for get]: Internal use. Get a products internal attributes.
  • Get Configurable Product Custom Attributes [for list]: Internal use. Get a configurable products internal attributes.

Invoices

  • Create Invoice: Create a new Invoice in Magento
  • Get Invoice: Get an invoice in Magento.
  • List Invoice Comments: Lists invoice comments.
  • List New Invoices: Lists new Invoices.
  • List Invoices: Lists Invoices.
  • Upsert Invoice Comment: Create or Update a new Invoice Comment in Magento

Product Special Prices

  • Delete Product's Special Price: Deletes product's special price.
  • Upsert Product's Special Price: Adds or updates product's special price.
  • Get Product's Special Price: Retrieves special price information for the provided products.

Product Links

  • Save Product Link: Saves a product link.
  • Delete Product Link: Removes the link between two products.
  • List Product Link Type Attributes: Retrieves information about the attributes of the specified product link type.
  • List Product Link Types: Retrieves information about available product link types.
  • Create Product Link: Links one or more products to the specified product.
  • List Product's Links: Retrieves a list of links for the specified product.

Product Categories

  • Remove Product From Category: Removes the product assignment from a category.
  • Delete Product Category: Deletes the specified product category.
  • Get Product Category: Retrieves information about the specified product category.
  • Add Product To Category: Assigns a product to a category.
  • Lists Product Categories: Retrieves all product categories.

Orders

  • List Abandoned Carts: Get a list of abandoned shopping carts.
  • Estimate Shipping Costs: Calculate Shipping Costs by the address ID of an order.
  • Create an Order Cart: Create an Empty cart to start a new Order.
  • Add Item to Cart: Add an item to a customer's cart.
  • Get Shipping Address: Get Shipping Address by Order ID.
  • List Orders by Customer: Get all Orders by Customer ID.
  • Get Order Items: Get Details of Items attached to an Order.
  • Get Order: Get a single Order by ID.
  • Set Shipping/Billing Information: Add Shipping/billing information to an order.
  • Refund Order: Refund an Order.
  • List New Abandoned Carts: Get a list of shopping carts abandoned since the last run.
  • Update Order Status: Update the Status of an existing Order
  • Get New Orders: Get a List of All Orders created after the last run time.
  • Set Payment Method: Add payment method to an order.
  • Get Billing Address: Get Billing Address by Order ID.
  • List All Orders: Get a List of All Orders.

Inventory

  • List Stock Source Links: List a stocks sources link.
  • List Stock Sources: List a stocks sources ordered by priority.
  • Delete Stock Source Link: Delete a stock source link.
  • Get Inventory Source: Get an Inventory Source.
  • Update Inventory Source: Update an inventory source.
  • Create Inventory Source Item: Create an inventory source item.
  • List Inventory Source Items: List all Inventory source items.
  • Create Inventory Source: Create an inventory source.
  • List Inventory Sources: List all Inventory Sources.

Customers

  • Get Newsletter Subscription Status: Get a Customer and Check their Newsletter Subscription Status.
  • Update Customer: Update a Customer Record.
  • Get Customer Address: Get a Customer Address by Address ID.
  • List Updated Users with No Address. : List Updated Users with no listed Default Billing address.
  • Get Customer: Get a Customer Record by ID.
  • Delete Customer: Delete a Customer Record.
  • Delete Customer Address: Delete Customer Address by ID.
  • List All Customers: Get a List of All Customers.
  • List New Customers: Get a List of All new Customers since the last run.
  • List Updated Customers: Get a List of All updated Customers since the last run.
  • Get Customer's Access Token: Retrieves the Access Token of a given Customer.
  • Create Customer: Create Customer account.

Stock

  • List Stock Items: Retrieve a list of existing stock items and details about them.
  • Update Stock Item: Update a stock item.
  • Delete Stock Item: Delete a stock item.
  • Create Stock Item: Create a stock item.
  • Get Stock Item: Allows you to get information on a single stock item.

Tax

  • List Tax Rates: Retrieve a list of all tax rates.
  • Get Tax Rate: Retrieve the specified tax rate.
  • List Tax Rules: Retrieve a list of all tax rules.
  • Get Tax Rule: Retrieve the specified tax rule.

Customer Group Categories

  • Get Customer Group Category: Get a Customer Group Category.
  • List Customer Group Categories: List Customer Group Categories.

Looking for additional or custom integration methods?

We can customize the integration to work with any additional or custom methods, get in touch with our team to discuss your particular integration needs.

Book a free consultation

Secure Data Movement From Point A to B,
In Weeks Not Months

GDPR Compliant

We take GDPR seriously and design everything with security first.

IP Whitelisting

Exelement's SyncCloud sends and receives requests from static IP address which you could whitelist in your system's API.

SSL everywhere

We always use SSL when customer systems connect to Exelement SyncCloud or third party APIs such that data is encrypted on the way in to and out of the Exelement SyncCloud application. Whilst in the Exelement SyncCloud application environment all data is encrypted.

Untangle your IT team

By building and running your system integrations on Exelement SyncCloud, you get to free up your IT team from building, managing and hosting your marketing and sales integrations. We know how busy internal IT teams can be, sometimes small marketing and sales projects would take forever to be delivered and get tangled with internal resources and skillset planning, DevOps and security limitations. Why tangle your IT team while you can launch your integrations faster and in isolation from your internal IT systems?

Physical Access Controls

Exelement's SyncCloud application runs in secure data centres operated by Amazon Web Services. Amazon Web Services policy in regards to Physical Access is as follows: Physical data centre access is granted only to approved employees and third parties. Such individuals who need data centre access must first apply for access and provide a valid business justification. These requests are granted based on the principle of least privilege, where requests must specify to which layer of the data centre the individual needs access, and are time-bound.  Requests are reviewed and approved by authorized personnel, and access is revoked after the requested time expires. Once granted admittance, individuals are restricted to areas specified in their permissions.
Ready to launch your next integration?

Get your integration up and running today

Book a free consultation

Some of our clients