Exelement SyncCloud

a fully managed integration platform as a service solution (managed iPaaS)

Integrate 

Freshworks CRM

 with 

OpSuite

With our fully managed integration platform as a service, we can help you get your integration up and running fast, securely, and accurately.

We manage the whole process from A-Z, your integration runs in our cloud, and you don't need to host or manage any code or integration apps.

Freshworks CRM

OpSuite

300+ applications
get your integration up and running today

Book a free consultation to get a quote

What is Exelement SyncCloud?

Integrate, exchange, migrate and replicate data between your platforms in no time.

300+ integration connectors to popular apps and services

Rapid custom API connector development, both for Saas Applications and for your on-prem systems

Fully managed integration platform as a service (iPaaS)

How to Integrate 

Freshworks CRM

 with 

OpSuite

Sharing your data between systems is as easy as one two three.

Account setup

Based on your integration needs, we set up a new account and enable the integration connectors needed to build the integration,

Freshworks CRM
 and 
OpSuite

, plus others if needed.


If you require endpoints that is currently not available in SyncCloud, or if you require a new connector, we will, build modify existing, or build the new custom connector for you and add it to your account.

01
02

Integration implementation and launch

Before we build the integration, we will do a quick health check in your 

Freshworks CRM

 instance and suggest any changes needed to make the integration work seamlessly.


Based on your requirements, our Data Integration Services Team builds your integration and launches it in an efficient and quick turnaround time. We work with your internal teams to ensure correct field mapping, data synchronization logic, integration frequency, and any custom requirements are met.

Based on your integration complexity, custom logic and any other specific requirements, the time to setup your specific integration can vary. We recommend starting simple and then add on more connections.

Continuous support throughout the lifecycle.

After the launch we will monitor the integration closely for two weeks, and after that we’ll hand over to continuous support. If you need any tweaks or simple changes, just reach out and ask and we’ll set it up for you.

For major changes or updates to your integration, we’ll scope the work together to minimize impact on your production systems.  

03

Pricing

Select your currency

free 14 day trial

$
0

2 System Connectors

4 API Endpoints: 2 Connected API Endpoints on each connector

100 transactions /mo

24 hour max sync frequency

Additional transactions
Additional system connectors
Additional connected API endpoints
Error notification webhooks
Custom fields value transformation
CSV import/export
Cross-reference unique ID storage
Custom connector development

Sync

$
469
month
paid annually, or $529 paid monthly
+
One-time custom setup fee

2 System Connectors

6 API Endpoints: 3 Connected API endpoints on each connector

50,000 included transactions /mo

15 minutes max sync frequency

$149 for 50,000 additional transactions /mo

$99 per additional system connector

$175 for up to 5 additional connected API endpoints

Error notification webhooks

Custom fields value transformation
CSV import/export
Cross-reference unique ID storage
Custom connector development

advanced

$
879
month
paid annually, or $949 paid monthly
+
One-time custom setup fee

3 System Connectors

12 API Endpoints: 6 Connected API endpoints on each connector

75,000 included transactions /mo

5 minutes max sync frequency

$149 for 50,000 additional transactions /mo

$99 per additional system connector

$175 for up to 5 additional connected API endpoints

Error notification webhooks

Custom fields value transformation

CSV import/export
Cross-reference unique ID storage
Custom connector development, priced individually

ENTERPRISE

Custom
priced individually

Up to 10 System Connectors

Up to 30 connected API endpoints on each connector

500,000 included transactions /mo

1 minute max sync frequency

$299 for 150,000 additional transactions /mo

$99 per additional system connector

$175 for up to 5 additional connected API endpoints

Error notification webhooks

Custom fields value transformation

CSV import/export
Cross-reference unique ID storage
Custom connector development, priced individually

free 14 days trial

sek
0

2 System Connectors

4 API Endpoints: 2 Connected API Endpoints on each connector

100 transaction /mo

24 hour max sync frequency

Additional transactions
Additional system connectors
Additional connected API endpoints
Error notification webhooks
Custom fields value transformation
CSV import/export
Cross-reference unique ID storage
Custom connector development

Sync

sek
4999
month
paid annually, or sek 5999 paid monthly
+
One-time custom setup fee

2 System Connectors

6 API Endpoints: 3 Connected API endpoints on each connector

50,000 included transactions /mo

15 minutes max sync frequency

sek 1249 for 50,000 additional transactions /mo

sek 890 per additional system connector

sek 1499 for up to 5 additional connected API endpoints

Error notification webhooks

Custom fields value transformation
CSV import/export
Cross-reference unique ID storage
Custom connector development

advanced

sek
9999
month
paid annually, or sek 10599 paid monthly
+
One-time custom setup fee

3 System Connectors

12 API Endpoints: 6 Connected API endpoints on each connector

75,000 included transactions /mo

5 minutes max sync frequency

sek 1249 for 50,000 additional transactions /mo

sek 890 per additional system connector

sek 1499 for up to 5 additional connected API endpoints

Error notification webhooks

Custom fields value transformation

CSV import/export
Cross-reference unique ID storage
Custom connector development, priced individually

ENTERPRISE

Custom
priced individually

Up to 10 System Connectors

Up to 30 connected API endpoints on each connector

500,000 included transactions /mo

1 minute max sync frequency

sek 1990 for 150,000 additional transactions /mo

$89 per additional system connector

sek 1499 for up to 5 additional connected API endpoints

Error notification webhooks

Custom fields value transformation

CSV import/export
Cross-reference unique ID storage
Custom connector development, priced individually

free 14 days trial

0

2 System Connectors

4 API Endpoints: 2 Connected API Endpoints on each connector

100 transaction /mo

24 hour max sync frequency

Additional transactions
Additional system connectors
Additional connected API endpoints
Error notification webhooks
Custom fields value transformation
CSV import/export
Cross-reference unique ID storage
Custom connector development

Sync

469
month
paid annually, or €529 paid monthly
+
One-time custom setup fee

2 System Connectors

6 API Endpoints: 3 Connected API endpoints on each connector

50,000 included transactions /mo

15 minutes max sync frequency

€125 for 50,000 additional transactions /mo

€89 per additional system connector

€149 for up to 5 additional connected API endpoints

Error notification webhooks

Custom fields value transformation
CSV import/export
Cross-reference unique ID storage
Custom connector development

advanced

879
month
paid annually, or €949 paid monthly
+
One-time custom setup fee

3 System Connectors

12 API Endpoints: 6 Connected API endpoints on each connector

75,000 included transactions /mo

5 minutes max sync frequency

€125 for 50,000 additional transactions /mo

€89 per additional system connector

€149 for up to 5 additional connected API endpoints

Error notification webhooks

Custom fields value transformation

CSV import/export
Cross-reference unique ID storage
Custom connector development, priced individually

ENTERPRISE

Custom
priced individually

Up to 10 System Connectors

Up to 30 connected API endpoints on each connector

500,000 included transactions /mo

1 minute max sync frequency

€199 for 150,000 additional transactions /mo

€89 per additional system connector

€149 for up to 5 additional connected API endpoints

Error notification webhooks

Custom fields value transformation

CSV import/export
Cross-reference unique ID storage
Custom connector development, priced individually
get your integration up and running today

Book a free consultation to get a quote

INTEGRATE EVERYTHING

Available integration methods

Leads

  • Delete Lead: Delete a Lead.
  • List Lead Filters: Get a List of All Lead Filters.
  • Create Lead: Create a New Lead.
  • List All Leads by View ID: Get a List of All Leads by View ID.
  • Update Lead: Update a Lead.
  • Get Lead: Get a Lead.

Contacts

  • Create Contact: Create a New Contact.
  • List Contact Filters: Get a List of All Contact Filters.
  • Get Contact: Get a Contact.
  • Update Contact: Update a Contact.
  • Delete Contact: Delete a Contact.
  • List All Contacts by View ID: Get a List of All Contacts by View ID.

Accounts

  • Get Account: Get an Account.
  • List All Accounts by View ID: Get a List of All Accounts by View ID (retrieve View ID from Account Filters).
  • List Account Filters: Get a List of All Account Filters.
  • Delete Account: Delete an Account.
  • Create Account: Create an Account.
  • Update Account: Update an Account.

Appointments

  • List Appointments: Get a list of filtered appointments i.e get your past and upcoming appointments.

Account Types

  • List Account Types: Retrieves an array of AccountTypes, subject to the search parameters.

Communities

  • CommunitiesByCommunityIdMembersGet: Returns a list of current memberships for the specified community.
  • CommunitiesGet: Returns an array of Communities, subject to the search parameters.

Categories

  • Update Categories: Updates specified properties of multiple categories.
  • Add Category: Creates a new category.
  • Update Category: Updates specified properties of a category.
  • Get Category by Id: Returns a single Category with the specified id.
  • Get Category by Code: Returns a single Category with the specified code.
  • Add Categories: Creates multiple new categories.

Countries

  • List Countries: Returns an array of Iso Countries.

Vouchers

  • VouchersByVoucherIdPatch: Updates specified properties of a voucher.
  • VouchersGet: Returns an array of Vouchers that match the specified search criteria.
  • VouchersPost: Creates a new voucher.
  • VouchersGetVoucherByNumberGet: Returns a single Voucher with the specified number.
  • VouchersPatchMultipleVouchersPatch: Updates specified properties of multiple vouchers.
  • VouchersByVoucherIdGet: Returns a single Voucher with the specified id.
  • VouchersPostMultipleVouchersPost: Creates multiple new vouchers.

Promotion Headers

  • PromotionHeadersByPromotionIdGet: Returns a single PromotionHeader with the specified id.
  • PromotionHeadersGet: Returns an array of Promotion Headers that match the specified search criteria.

Reason Codes

  • Get Reason Code: Returns a single ReasonCode with the specified id.
  • List Reason Codes: Returns an array of Reason Codes that match the specified search criteria.

Sales Orders

  • SalesOrdersByOrderIdGet: Returns the specified sales order transaction.
  • SalesOrdersByOrderIdClosedStatusGet: Returns the closed status for the specified sales order.
  • SalesOrdersGet: Returns an array of SalesOrders that match the specified search criteria.

Sales Reps

  • List Sales Reps: Returns an array of SalesReps that match the specified search criteria.

Mailers

  • MailerLogBulkUpdatesPost: Updates the mailer status of a collection of customers.

Cashiers

  • List Cashiers: Returns a list of Cashiers, subject to the search parameters.
  • Get Cashier: Returns a single Cashier with the specified id.

Person Titles

  • List Person Titles: Returns an array of Person Titles.

Units of Measure

  • UnitsOfMeasureByUnitOfMeasureIdPatch: Updates specified properties of a UnitOfMeasure.
  • UnitsOfMeasureDefaultUomIdGet: Returns an integer which is the id of the default unit of measure.
  • UnitsOfMeasurePost: Creates a new UnitOfMeasure.
  • List Units of Measure: Returns an array of UnitOfMeasure with the specified description.
  • UnitsOfMeasureGetUnitOfMeasureByCodeGet: Returns a single UnitOfMeasure with the specified code.
  • UnitsOfMeasureByUnitOfMeasureIdGet: Returns a single UnitOfMeasure with the specified id.

Departments

  • DepartmentsGetDepartmentByCodeGet: Returns a single Department with the specified code.
  • Update Department: Updates specified properties of a department.
  • DepartmentsPatchMultipleDepartmentsPatch: Updates specified properties of multiple departments.
  • DepartmentsByDepartmentIdGet: Returns a single Department with the specified id.
  • DepartmentsPost: Creates a new department.
  • Create Departments: Creates multiple new departments.

Transactions

  • TransactionsPost: Creates a new transaction.
  • TransactionsGetTransactionsWithIdGreaterThanSpecifiedIdGet: Returns an array of Transactions with an id greater than the specified id.
  • TransactionHeadersGet: Returns an array of TransactionHeaders that match the specified search criteria.
  • TransactionStatusesGet: Retrieves an array of TransactionStatuses, subject to the search parameters.
  • TransactionsByTransactionIdGet: Returns a single Transaction with the specified id.
  • TransactionHeadersByTransactionIdLinesGet: Returns an array of transaction lines for the specified transaction header.

Simple Tax Rates

  • SimpleTaxRatesGetSimpleTaxRateByCodeGet: Returns a single SimpleTaxRate with the specified code.
  • SimpleTaxRatesByIdGet: Returns a single SimpleTaxRate with the specified id.
  • SimpleTaxRatesGet: Returns an array of SimpleTaxRates.
  • SimpleTaxRatesByIdPatch: Updates specified properties of a simple tax rate.
  • SimpleTaxRatesPost: Creates a new simple tax rate.

Internal

  • Get Token:

Customers

  • CustomerLoyaltyFieldsGet: Returns an array of customer loyalty fields.
  • CustomerContactsByIdPatch: Updates specified properties of a customer contact.
  • CustomerContactsPost: Creates a new customer contact.
  • CustomerContactsByIdGet: Returns the customer contact with the specified id.
  • CustomerContactsPut: Updates a customer contact.
  • CustomerContactsByIdDelete: Deletes the specified customer contact.
  • CustomerLoyaltyFieldsPut: Updates a batch of customer loyalty field.
  • CustomersByCustomerIdLoyaltyBalancesGet: Returns an array of loyalty point balances for the specified customer.
  • CustomersByCustomerIdAlternativeShipToContactsGet: Returns an array of alternative ship to contacts for the specified customer.
  • CustomerLoyaltyFieldTypesGet: Returns an array of Customer Loyalty Field Types.
  • CustomerLoyaltyFieldConfigsGet: Returns an array of Customer Loyalty Field Configurations.
  • CustomersByCustomerIdContactsGet: Returns an array of other contacts for the specified customer.
  • CustomerLoyaltyFieldsBulkUpdatesPost: Creates a new set of loyalty points.
  • CustomersByCustomerIdLoyaltyCardsGet: Returns an array of loyalty cards for the specified customer.
  • CustomersByCustomerIdTransactionHeadersGet: Returns an array of transaction headers for the specified customer.
  • CustomersByCustomerIdLoyaltyTransactionsGet: Returns an array of loyalty transactions for the specified customer.
  • CustomersPost: Creates a new customer.
  • CustomersGetCustomerByAccountNumberGet: Returns a single Customer with the specified account number or loyalty card number.
  • CustomersGet: Returns an array of Customers that match the specified search criteria.
  • CustomersPut: Updates a batch of customers.
  • CustomersByCustomerIdPatch: Updates specified properties of a customer.
  • CustomersByCustomerIdPromotionCouponsGet: Returns an array of promotion coupons for the specified customer.
  • CustomersByCustomerIdDiscountCouponsGet: Returns an array of discount coupons for the specified customer.
  • CustomersExpiryingLoyaltyTransactionsGet: Returns an array of expiring loyalty transactions for the specified customers.
  • CustomersByCustomerIdCustomerLoyaltyFieldsGet: Returns the customer loyalty fields for the specified customer.
  • CustomersByCustomerIdGet: Returns a single Customer with the specified id.

Items

  • Get Item Location Questions: Returns an array of Questions associated with the specified ItemLocationDetail.
  • Get Location: Returns a single Location with the specified code.
  • ItemLocationDetailsGetItemLocationDetailByLocationIdAndItemMasterIdGet: Returns a single ItemLocationDetail with the specified LocationId and ItemMasterId
  • ItemLocationDetailsPatchMultipleItemLocationDetailsPatch: Updates specified properties of multiple ItemLocationDetails.
  • List Items by Master Ids: Returns a list of ItemDetails for the specified list of item master ids.
  • Get Item By Master Id: Returns a single ItemDetails with the specified item master id
  • Get Item Inventory Details By SKU: Returns a single ItemDetails with the specified SKU.
  • List Item Details By Sku: Returns a list of ItemDetails for the specified list of skus.
  • Get Item Details By Sku: Returns a single ItemDetails with the specified sku.
  • ItemsByItemLocationDetailIdItemQuestionsGet: Returns an array of Questions associated with the item with the specified itemLocationDetailId
  • ItemsGetItemByLocationIdAndProductCodeGet: Returns a single Item with the specified location id and product code.Product code can be the item sku, barcode number, or any of an items's alias skus.
  • Get Master by Sku: Returns a single ItemMaster with the specified sku.
  • Add Master: Creates a new item master.
  • List Item Masters: Returns an array of ItemMasters that match the specified search criteria.
  • Add Items Location Details: Creates multiple new item location details.
  • Add Masters: Creates multiple new item masters.
  • Update Aliases: Updates specified properties of multiple item aliases.
  • Delete Alias: Deletes a single item alias by reference to id.
  • Get Alias by Alias: Returns a single ItemAlias with the specified alias.
  • Add Aliases: Creates multiple new ItemAliases.
  • Get Alias by Id: Returns a single ItemAlias with the specified id.
  • List Updated Item Locations: Returns an array of ItemLocationDetails that have been modified since the specified date
  • Update Masters: Updates specified properties of multiple item masters.
  • ItemMasterAttributesByItemMasterIdGet: Returns a list of attributes for the ItemMaster with the specified id.
  • List Locations: Returns an array of Locations.
  • ItemMasterAttributesGetItemMasterAttributesBySkuGet: Returns a list of attributes for the ItemMaster with the specified sku.
  • Get Item: Returns a single ItemMaster with the specified id.
  • List Attribute Groups: Returns the list of item master attribute groups.
  • ItemMasterAttributesGetItemMastersWithAttributesByIdsGet: Returns a list item masters with attributes for the ItemMaster with the specified ids.
  • ItemMasterAttributesGetItemMastersWithAttributesBySkusGet: Returns a list item masters with attributes for the ItemMaster with the specified skus.

Loyalty

  • LoyaltyPointsBulkUpdatesPost: Creates a new set of loyalty points.
  • LoyaltyTypesGet: Returns an array of Loyalty Types that match the specified search criteria.
  • LoyaltyCardsByLoyaltyCardIdGet: Returns a single LoyaltyCard with the specified id.
  • LoyaltyCardsGetLoyaltyCardByNumberGet: Returns a single LoyaltyCard with the specified number.

Suppliers

  • SupplierItemsPatchMultipleSupplierItemsPatch: Updates specified properties of multiple SupplierItems.
  • Search Suppliers: Returns an array of Suppliers that match the specified search criteria.
  • SuppliersGetSupplierByCodeGet: Returns a single Supplier with the specified code.
  • SupplierItemsGetSupplierItemBySupplierIdAndItemMasterIdGet: Returns a single SupplierItem with the specified supplierId and itemMasterId.
  • SupplierItemsPostMultipleSupplierItemsPost: Creates multiple new SupplierItems.
  • SupplierItemsGetSupplierItemBySupplierIdAndItemMasterIdGet, Copy of: Returns a single SupplierItem with the specified supplierId and itemMasterId.
  • SupplierItemsBySupplierItemIdDelete: Deletes a single SupplierItem by reference to id.

Looking for additional or custom integration methods?

We can customize the integration to work with any additional or custom methods, get in touch with our team to discuss your particular integration needs.

Book a free consultation

Secure Data Movement From Point A to B,
In Weeks Not Months

GDPR Compliant

We take GDPR seriously and design everything with security first.

IP Whitelisting

Exelement's SyncCloud sends and receives requests from static IP address which you could whitelist in your system's API.

SSL everywhere

We always use SSL when customer systems connect to Exelement SyncCloud or third party APIs such that data is encrypted on the way in to and out of the Exelement SyncCloud application. Whilst in the Exelement SyncCloud application environment all data is encrypted.

Untangle your IT team

By building and running your system integrations on Exelement SyncCloud, you get to free up your IT team from building, managing and hosting your marketing and sales integrations. We know how busy internal IT teams can be, sometimes small marketing and sales projects would take forever to be delivered and get tangled with internal resources and skillset planning, DevOps and security limitations. Why tangle your IT team while you can launch your integrations faster and in isolation from your internal IT systems?

Physical Access Controls

Exelement's SyncCloud application runs in secure data centres operated by Amazon Web Services. Amazon Web Services policy in regards to Physical Access is as follows: Physical data centre access is granted only to approved employees and third parties. Such individuals who need data centre access must first apply for access and provide a valid business justification. These requests are granted based on the principle of least privilege, where requests must specify to which layer of the data centre the individual needs access, and are time-bound.  Requests are reviewed and approved by authorized personnel, and access is revoked after the requested time expires. Once granted admittance, individuals are restricted to areas specified in their permissions.
Ready to launch your next integration?

Get your integration up and running today

Book a free consultation

Some of our clients