Exelement SyncCloud

a fully managed integration platform as a service solution (managed iPaaS)

Integrate 

Freshworks CRM

 with 

Salesforce Marketing Cloud

With our fully managed integration platform as a service, we can help you get your integration up and running fast, securely, and accurately.

We manage the whole process from A-Z, your integration runs in our cloud, and you don't need to host or manage any code or integration apps.

Freshworks CRM

Salesforce Marketing Cloud

300+ applications
get your integration up and running today

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INTEGRATE EVERYTHING

Available integration methods

Leads

  • Delete Lead: Delete a Lead.
  • List Lead Filters: Get a List of All Lead Filters.
  • Create Lead: Create a New Lead.
  • List All Leads by View ID: Get a List of All Leads by View ID.
  • Update Lead: Update a Lead.
  • Get Lead: Get a Lead.

Contacts

  • Create Contact: Create a New Contact.
  • List Contact Filters: Get a List of All Contact Filters.
  • Get Contact: Get a Contact.
  • Update Contact: Update a Contact.
  • Delete Contact: Delete a Contact.
  • List All Contacts by View ID: Get a List of All Contacts by View ID.

Accounts

  • Get Account: Get an Account.
  • List All Accounts by View ID: Get a List of All Accounts by View ID (retrieve View ID from Account Filters).
  • List Account Filters: Get a List of All Account Filters.
  • Delete Account: Delete an Account.
  • Create Account: Create an Account.
  • Update Account: Update an Account.

Appointments

  • List Appointments: Get a list of filtered appointments i.e get your past and upcoming appointments.

Subscriber Lists

  • Add Subscribers To List: Adds subscribers to the specified list.
  • Retrieve Lists: Retrieves all lists.
  • Check Subscription: Checks if a contact exists by data extension external key.

Transactional Email

  • Send Transactional Email: Sends transactional email using Marketing Cloud's triggered send functionality. In order to use this service, configure a triggered send definition in Email Studio.

Data Events

  • Upsert Data Extension Rows By Key: Creates or updates a batch of data extensions rows by key.
  • Upsert Custom Data Extension Rows: Creates or updates a batch of data extension rows. Custom fields must be provided for both the request and response objects.
  • Insert Data Extension Rows By ID: Creates or updates a batch of data extensions rows by ID. We have provided some optional sample keys and values, you can add your own to the request in the format [].keys.mykey and [].values.myvalue. You can also map the key in the response [].keys.mykey.

Contacts

  • Search Contacts: Finds specified contacts based on provided attributes.
  • Create Contact: Creates a new contact with the specified information in the specified attribute groups.
  • Update Contact: Updates a contact with the specified information in the specified attribute groups.

Interaction

  • Fire The Event: Fires the entry event that initiates the journey. Properties of the event can be added as custom request fields e.g. 'Data.accountNumber'.

Looking for additional or custom integration methods?

We can customize the integration to work with any additional or custom methods, get in touch with our team to discuss your particular integration needs.

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