Sharing your data between systems is as easy as one two three.
Based on your integration needs, we set up a new account and enable the integration connectors needed to build the integration,
, plus others if needed.
If you require endpoints that is currently not available in SyncCloud, or if you require a new connector, we will, build modify existing, or build the new custom connector for you and add it to your account.
Integration implementation and launch
Before we build the integration, we will do a quick health check in your
instance and suggest any changes needed to make the integration work seamlessly.
Based on your requirements, our Data Integration Services Team builds your integration and launches it in an efficient and quick turnaround time. We work with your internal teams to ensure correct field mapping, data synchronization logic, integration frequency, and any custom requirements are met.
Based on your integration complexity, custom logic and any other specific requirements, the time to setup your specific integration can vary. We recommend starting simple and then add on more connections.
Continuous support throughout the lifecycle.
After the launch we will monitor the integration closely for two weeks, and after that we’ll hand over to continuous support. If you need any tweaks or simple changes, just reach out and ask and we’ll set it up for you.
For major changes or updates to your integration, we’ll scope the work together to minimize impact on your production systems.
Create Export Job - New Leads: Creates an export job for leads created since the last run.
Create Export Job - New Activities: Creates an export job for activities created since the last run.
Get Export File: Retrieves a completed export file's content.
Create Export Job - Leads: Creates a lead export job.
List Export Jobs: Returns a list of export jobs created in the past 7 days.
Cancel Export Job: Cancels an export job.
Create Export Job - Activities: Creates an activity export job.
Enqueue Export Job: Adds an export job to the processing queue.
Get Export Job Status: Retrieves the status for an export job.
List Updated Leads: Lists leads updated since last run.
List Leads By Email Address: Gets all of the leads with the specified email address.
List Leads: Lists all leads using a filter.
Create Or Update Lead: Creates or updates a lead.
List Updated Lead Activities: Lists the lead activities updated since the specified date.
Get Lead: Gets a lead.
List Lead Activities: Lists a leads activities.
List Lead Fields: Returns a list of all fields available for interaction via the REST API.
List Lead Memberships: Lists a leads memberships.
List Lead Website And Email History: Lists a leads website and email history.
List Smart Campaigns: Lists the smart campaigns of a lead.
List Lists: Lists all the static lists.
Get List: Gets a static list.
Add Lead To List: Adds a lead or leads to a static list.
Remove Lead From List : Removes a lead or leads from a static list
Get List Members: Gets the members of a Static List.
Get Import Job Warnings: Retrieves a list of warnings for an import job.
Create Import Job: Creates an import job for a csv payload into the target instance.
Get Import Job Status: Retrieves the status for an import job.
Get Import Job Failures: Retrieves a list of failures for an import job.
List Custom Objects: Lists the API name of existing custom objects.
Create Custom Objects: Creates a custom object.
Update Lead Custom Object: Updates a leads custom object. Custom Object mappings must be added as custom fields.
Create Custom Object Values: Creates a custom objects values. Insert custom object fields under '[input].'.
Upsert Custom Object Values: Creates or updates a custom objects values. Insert custom object fields under '[input].'.
Update Custom Object Values: Updates a custom objects values. Insert custom object fields under '[input].'.
List Linkable Custom Objects: Lists linkable custom objects and their fields.
List Activity Types: Lists activity types.
List Users: Retrieve a list of all user records. Required Permissions: Access User Management Api and Access Users
Email Interactions (URL): This event can be used to trigger a Cycle or Workflow when a Contact clicks External Links with a specified prefix (e.g. 'http://www.mywebsite.com/') from within any Emails.
Email Interactions (All): This event can be used to trigger a Cycle or Workflow when a Contact clicks any External Links from within any Emails.
Mailing List Subscribed: This event can be used to trigger a Cycle or Workflow when a Contact subscribes to a Mailing List.
Contact Subscribed: This event can be used to trigger a Cycle or Workflow when a Contact in your Sentori system signs up. A valid sign up for the event is when a contact clicks an Opt-In Confirmation link in an email or when a new contact is manually added by a User. New contacts added as part of a bulk data upload of a spreadsheet or .csv file will not cause the event to trigger.
Contact Unsubscribed: This event can be used to trigger a Cycle or Workflow when a Contact in your Sentori system unsubscribes.
Email Bounced: This event can be used to trigger a Cycle or Workflow when an email sent by your Sentori system bounces.
Email Interaction (Single Link): This event can be used to trigger a Cycle or Workflow when a Contact clicks an external link within an Email. If the email is a 'test email' then the event will be triggered every time the interaction is detected. For other emails the event is triggered only on the first interaction.
Mailing List Unsubscribed: This event can be used to trigger a Cycle or Workflow when a Contact unsubscribes from a Mailing List.
Email Interaction (Open): This event can be used to trigger a Cycle or Workflow when a Contact opens a specific Email or clicks an external link within it. If the email is a 'test email' then the event will be triggered every time the interaction is detected. For other emails the event is triggered only on the first interaction.
Form Submitted: This event can be used to trigger a Cycle or Workflow when a Contact submits a Form.
Form Submission Confirmed: This event can be used to trigger a Cycle or Workflow when a Contact confirms a Form submission.
Email Interaction (Open All): This event can be used to trigger a Cycle or Workflow when a Contact opens any Email or clicks an external link (which also triggers an Open). If the email is a 'test email' then the event will be triggered every time the interaction is detected. For other emails the event is triggered only on the first interaction with each.
Email Send Completed: This event can be used to trigger a Cycle or Workflow when an Email send completes.
Email Send Completed (All): This event can be used to trigger a Cycle or Workflow when any Email send completes.
Import Contacts: This step allows you to upload a number of contact records at the same time. Sentori will check to see if contacts already exist using the email address. If a contact is found to be in the contact list already an update to their details will be performed. If a record cannot be found then the contact will be added.
Create Contact: Creates a new Contact. Note: if a Contact already exists with the email address, an update will NOT be performed.
Update Contact: Updates an existing Contact's details. Note: if a Contact cannot be found with the email address, a new Contact will NOT be created.
Add/Update Contact: Adds or updates a Contact as appropriate.
Unsubscribe Contact: Completely Unsubscribes a Contact so they no longer receive any emails.
Check Contact Exists by ID: Checks whether a Contact exists with the given Contact ID.
Get Contact by ID: Gets a single Contact by the Contact ID.
Get Contact by Email Address: Gets a Contact by their Email Address.
Delete Contact: Deletes a Contact including information such as their Mailing List subscriptions and Tagging. Email interactions (i.e. Opens and Clicks) will be kept so Email KPI numbers will NOT be affected.
Get Email KPIs: Gets the Key Performance Indicators (Opens, Clicks, etc) for an Email.
Get Clickers by Email and Link: Gets the Contacts that have clicked a particular Link in an Email.
Get Clickers by Email: Gets the Contacts that have clicked any Links in an Email.
Get Abuse by Email: Gets the Contacts that have complained that an Email was spam.
Get Bounces by Email: Gets the Contacts that have resulted in a bounce when an Email was sent.
Get Opens by Email: Gets the Contacts that have been detected as opening an Email.
Get Social Shares by Email: Gets the Contacts that have shared an Email on social networks.
Get Unsubscribes by Email: Gets the Contacts that unsubscribed from an Email.
Get Sent by Email: Gets the Contacts that have been sent an Email.
Create Email: Creates a new Draft Email from an Email Template.
Attach Upload Group to Draft Email: Attaches an Upload Group to a Draft Email.
List Email Templates: Gets a list of all Email Templates in the Account.
List Draft Emails: Gets a list of all Draft Emails in the Account.
List Sent Emails: Gets a list of all the Emails that have been sent from the Account.
Send Email: The Send Email functionality is provided by adding the Contact to an Autoresponder. The Autoresponder can be set to send a single or multiple Emails at preset intervals.
Subscribe to Mailing List: Subscribes a Contact to a Mailing List.
Unsubscribe Mailing List: Unsubscribes a Contact from a Mailing List.
List Mailing Lists: Gets a list of all Mailing Lists in the Account.
Get Mailing List: Gets a single Mailing List.
Get Mailing List Subscribers: Gets a list of the Contacts who are subscribed to a Mailing List.
Add Contact to Autoresponder: Adds the Contact to an Autoresponder. The Autoresponder can be set to send a single or multiple Emails at preset intervals.
List Autoresponders: Gets a list of all the Autoresponders in the Account.
List Upload Groups: Gets a list of all Upload Groups in the Account.
List Audiences: Gets a list of all Audiences in the Account.
Get Audience Contacts: Gets a list of the Contacts that match an Audience's criteria.
List Signup Forms: Gets a list of all Signup Forms in the Account.
Get All Future Events: Gets a list of all Events in the Account that haven't yet past.
Get Event: Gets a single Event.
Get Attendee Status Values: Gets a list of the Attendee Status values for the Account.
Get Event Contacts: Gets a list of the Contacts for an Event.
Get Event Contacts by Status: Gets a list of the Contacts with a particular Status for an Event.
Add/Update Contact in Event: Adds a Contact to an Event with the specified Status, or updates them if they already exist in the Event.
Get Contact Event Status: Gets a Contact's Status within an Event, if they've been added to it.
List Events: Gets a list of Events from a specified number of days in the past onwards.
Remove Contact from Event: Removes a Contact from an Event.
Looking for additional or custom integration methods?
We can customize the integration to work with any additional or custom methods, get in touch with our team to discuss your particular integration needs.
Secure Data Movement From Point A to B, In Weeks Not Months
We take GDPR seriously and design everything with security first.
Exelement's SyncCloud sends and receives requests from static IP address which you could whitelist in your system's API.
We always use SSL when customer systems connect to Exelement SyncCloud or third party APIs such that data is encrypted on the way in to and out of the Exelement SyncCloud application. Whilst in the Exelement SyncCloud application environment all data is encrypted.
Untangle your IT team
By building and running your system integrations on Exelement SyncCloud, you get to free up your IT team from building, managing and hosting your marketing and sales integrations. We know how busy internal IT teams can be, sometimes small marketing and sales projects would take forever to be delivered and get tangled with internal resources and skillset planning, DevOps and security limitations. Why tangle your IT team while you can launch your integrations faster and in isolation from your internal IT systems?
Physical Access Controls
Exelement's SyncCloud application runs in secure data centres operated by Amazon Web Services. Amazon Web Services policy in regards to Physical Access is as follows: Physical data centre access is granted only to approved employees and third parties. Such individuals who need data centre access must first apply for access and provide a valid business justification. These requests are granted based on the principle of least privilege, where requests must specify to which layer of the data centre the individual needs access, and are time-bound. Requests are reviewed and approved by authorized personnel, and access is revoked after the requested time expires. Once granted admittance, individuals are restricted to areas specified in their permissions.