Exelement SyncCloud

a fully managed integration platform as a service solution (managed iPaaS)

Integrate 

Salesforce Pardot

 with 

Zendesk

With our fully managed integration platform as a service, we can help you get your integration up and running fast, securely, and accurately.

We manage the whole process from A-Z, your integration runs in our cloud, and you don't need to host or manage any code or integration apps.

Salesforce Pardot

Zendesk

300+ applications
get your integration up and running today

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INTEGRATE EVERYTHING

Available integration methods

List Memberships

  • Retrieve Memberships: Lists all list memberships.
  • Update Membership By ID: Updates the details of a list membership, specified by List Membership ID.
  • Get Membership By ID: Retrieves a list membership, specified by List Membership ID.
  • Update Membership By Prospect: Updates the details of a list membership, specified by List ID and Prospect ID.
  • Get Membership By Prospect: Retrieves a list membership, specified by List ID and Prospect ID.
  • Create Membership: Creates a new list membership.

Lists

  • Retrieve Lists: Lists all lists.
  • Get List: Gets a list, specified by List ID.
  • Create List: Creates a new list.
  • Update List: Updates an existing list, specified by List ID.

Prospects

  • Get Prospect By Email: Retrieves a prospect, specified by email address.
  • Create Prospect: Creates a new prospect.
  • Get Prospect By ID: Retrieves a prospect, specified by Prospect ID.
  • Retrieve Prospects: Lists all prospects.
  • Update Prospect: Updates an existing prospect, specified by Prospect ID.

Apps

  • Install App: Install an app in the account.
  • Delete App Installation: Removes an installed app.
  • Update App: Adds a build of an existing app to the job queue.
  • List App Installations: List all apps installed in the account.
  • Delete App: Delete the specified app and remove it from the My Apps page in Zendesk Support.
  • Upload App Package: Uploads a new app package to Zendesk Support.
  • List Requirements: Lists all app requirements for an installation.
  • List Owned Apps: List all apps owned by the current account.
  • Update App Installation: Updates the specified installation.
  • Send Notification to App: Sends messages to currently open instances of a Zendesk Apps framework (ZAF) app. The messages cause an event to fire in the app.
  • Create App: Adds a build of a new app to the job queue.
  • Get App Information: Retrieves information about the specified app accessible to the current user and account.
  • Get App Installation: Retrieves information about the specified app installation.
  • Get Requirements Install Status: Returns the status of the requirements installation.

Tickets

  • Import Ticket: Import a ticket into Zendesk.
  • Create Ticket: Creates a Zendesk ticket. Any new custom fields options will be added to Zendesk.
  • List Tickets: Get a List of All Tickets.
  • Search Tickets by Email: Search for tickets submitted by a specified email address.
  • Update Ticket: Updates a Zendesk ticket. Any new custom fields options will be added to Zendesk.
  • List On Hold Tickets: Search for tickets that are on hold.
  • Get Ticket: Search for tickets by ticket ID.
  • List Closed Tickets: Search for tickets that are closed.
  • Create Multiple Tickets: Bulk import tickets into Zendesk.
  • List Solved Tickets: Search for tickets that have been solved.
  • Delete Ticket: Deletes a Zendesk ticket.
  • List New Tickets: Search for tickets that are new.
  • List Pending Tickets: Search for tickets that are pending.
  • Search Tickets: Search for tickets using your own criteria. Returns a maximum of 1,000 matching tickets.
  • List Open Tickets: Search for tickets that are open.

Jobs

  • Get Job Status: Get Job.

Organizations

  • Upsert Organization: Create or Update an Organization.
  • Get Organization: Get an Organization by ID.
  • Search Organizations: Search for an organization.
  • List Organizations: Get a List of All Organizations.

Sessions

  • Get Current Session: Show the currently authenticated session.
  • List Sessions: Get a list of all the accounts sessions.
  • Delete Sessions: Delete the authenticated session.
  • Renew Current Session: Renew the currently authenticated session.
  • Delete Session: Delete a specific session for a user.
  • Show Session: Show a specific session for a user.
  • Bulk Delete Sessions: Delete all the sessions for a user.

Satisfaction Ratings

  • Create Satisfaction Rating: Create the satisfaction rating for a solved ticket, or one that was solved and then re-opened.
  • Get Ticket Rating: Gets the satisfaction rating for a specific ticket.
  • List Satisfaction Ratings: Get all received satisfaction ratings for an account.

Webhooks

  • Ticket Updated: Triggered when a ticket is updated.
  • Ticket Closed or Solved: Triggered when a ticket is closed or solved by a user.
  • Ticket Created: Triggered when a ticket is created.
  • Delete Target And Trigger: delete a target and trigger for webhooks.

Ticket Comments

  • List Ticket Comments: Get a List of Comments for the Specified Ticket.

Ticket Fields

  • Get Ticket Field: Get a Ticket Field by ID.
  • Create Ticket Field: Create a Zendesk ticket field.
  • List Ticket Field Options: Get Zendesk ticket field options.
  • Create Ticket Field Options: Create Zendesk ticket field options.
  • List Ticket Fields: Get a List of All Ticket Fields.

Groups

  • Get Groups Count: Get the number of groups.
  • Update Group: Update an existing group.
  • Delete Group: Delete a group.
  • List Groups: Get a list of all groups.
  • List Assignable Groups: Get a list of all groups that can have members assigned.
  • Get Group: Get a group by its group ID.
  • Create Group: Create a new group.

Users

  • Upsert User: Create or Update a User.
  • Get User: Get a User by ID.
  • List Users: Get a List of All Users.

Audit Logs

  • List Audit Logs: Get a list of all audit logs.
  • Export Audit Logs: Export the audit logs.
  • Get Audit Log: Get a single audit log by it's ID.
"I wanted to express my sincere appreciation for the exceptional service and successful HubSpot integration that your company delivered. The expertise, professionalism, and dedication demonstrated throughout the process were truly impressive. From the initial consultation to the final implementation, your team exhibited a deep understanding of our business needs. The smooth and efficient integration process, coupled with your proactive communication, ensured the project was completed within the agreed timeframe, exceeding our expectations. The integrated solution provided by Exelemnt SyncCloud is of outstanding quality, seamlessly connecting our HubSpot instance with our external service/data provider. This integration has significantly improved our workflow, enabling effective lead management, automated marketing campaigns, and has greatly enhanced our sales process and pipeline. It has truly empowered our team and given us a competitive advantage. Thank you for your remarkable service. I highly recommend Exelemnt SyncCloud for successful HubSpot integrations, and I look forward to future collaborations."

Zoran Mitrovic

Digitaliseringschef / CDO, Euro Finans

"Exelement SynCloud Helped Us Growth +400% Net Profits. The value our organization has seen working with Exelement SyncCloud has been extremely beneficial to our growth and helped position us for continued+sustanable growth. The Exelement team is super knowledgeable, and resourceful, and has a war chest full of additional items to help any organization meet its HubSpot needs. As an executive leader within the org, I've experienced multiple HubSpot and Salesforce buildouts; however, I've never worked with such as helpful/responsive partner as Exelement."

Christopher L. Hackney

Director of Operations, IT’S A SECRET MED SPA

Looking for additional or custom integration methods?

We can customize the integration to work with any additional or custom methods, get in touch with our team to discuss your particular integration needs.

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