Exelement SyncCloud

a fully managed integration platform as a service solution (managed iPaaS)

Integrate 

Salesforce

 with 

Campaign Monitor

With our fully managed integration platform as a service, we can help you get your integration up and running fast, securely, and accurately.

We manage the whole process from A-Z, your integration runs in our cloud, and you don't need to host or manage any code or integration apps.

Salesforce

Campaign Monitor

250+ applications
get your integration up and running today

Book a free consultation to get a quote

What is Exelement SyncCloud?

Integrate, exchange, migrate and replicate data between your platforms in no time.

300+ integration connectors to popular apps and services

Rapid custom API connector development, including for your on-prem systems

Fully managed integration platform as a service (iPaaS)

How to Integrate 

Salesforce

 with 

Campaign Monitor

Sharing your data between systems is as easy as one two three.

Account setup

Based on your integration needs, we set up a new account and enable the integration connectors needed to build the integration,

Salesforce
 and 
Campaign Monitor

, plus others if needed.


If you require endpoints that is currently not available in SyncCloud, or if you require a new connector, we will, build modify existing, or build the new custom connector for you and add it to your account.

01
02

Integration implementation and launch

Before we build the integration, we will do a quick health check in your 

Salesforce

 instance and suggest any changes needed to make the integration work seamlessly.


Based on your requirements, our Data Integration Services Team builds your integration and launches it in an efficient and quick turnaround time. We work with your internal teams to ensure correct field mapping, data synchronization logic, integration frequency, and any custom requirements are met.

Based on your integration complexity, custom logic and any other specific requirements, the time to setup your specific integration can vary. We recommend starting simple and then add on more connections.

Continuous support throughout the lifecycle.

After the launch we will monitor the integration closely for two weeks, and after that we’ll hand over to continuous support. If you need any tweaks or simple changes, just reach out and ask and we’ll set it up for you.

For major changes or updates to your integration, we’ll scope the work together to minimize impact on your production systems.  

03
get your integration up and running today

Book a free consultation to get a quote

INTEGRATE EVERYTHING

Available integration methods

Custom Objects

  • List New Records 1: Retrieves the specified object's records created since the last time this action was executed.
  • Get Record By ID 2: Retrieves the specified record from the specified object. Custom response fields must be added to retrieve more than just the Record ID.
  • Get Record By ID 1: Retrieves the specified record from the specified object. Custom response fields must be added to retrieve more than just the Record ID.
  • List Records 3: Retrieves all records from the specified object.
  • Update Record 3: Updates the specified record in the specified object. Custom request fields must be added for the properties of the record.
  • Create Record 3: Creates a new record in the specified object. (eg. a new Account record in the Accounts object). Custom request fields must be added for the properties of the record.
  • Get Record By ID 3: Retrieves the specified record from the specified object. Custom response fields must be added to retrieve more than just the Record ID.
  • Upsert Record 3: Creates a new record or updates an existing record based on an External ID. Setup is required, details can be found @ docs.cyclr.com/salesforce-upsert-setup. Custom request fields must be added for the properties of the record.
  • List Updated Records 1: Retrieves the specified object's records updated since the last time this action was executed.
  • List New Records 2: Retrieves the specified object's records created since the last time this action was executed.
  • Delete Record 3: Deletes the specified record from the specified object.
  • Upsert Record 1: Creates a new record or updates an existing record based on an External ID. Setup is required, details can be found @ docs.cyclr.com/salesforce-upsert-setup. Custom request fields must be added for the properties of the record.
  • Upsert Record 2: Creates a new record or updates an existing record based on an External ID. Setup is required, details can be found @ docs.cyclr.com/salesforce-upsert-setup. Custom request fields must be added for the properties of the record.
  • List Updated Records 2: Retrieves the specified object's records updated since the last time this action was executed.
  • Create Multiple Records 1: Creates multiple records. Custom request fields must be added for the properties of the record with the syntax [records].PropertyName (eg. [records].hairColour).
  • Create Record 2: Creates a new record in the specified object. (eg. a new Account record in the Accounts object). Custom request fields must be added for the properties of the record.
  • Get Record By Custom Condition 2: Retrieves a single record from the specified object based on a custom condition. If multiple matching records are found, only the first is returned.
  • List Object Fields: Retrieves all field names for the specified object.
  • Get External ID Field 1: Retrieves the field set as the External ID for the specified object, if an External ID has been configured.
  • Create Multiple Records 2: Creates multiple records. Custom request fields must be added for the properties of the record with the syntax [records].PropertyName (eg. [records].hairColour).
  • Update Record 1: Updates the specified record in the specified object. Custom request fields must be added for the properties of the record.
  • Delete Record 2: Deletes the specified record from the specified object.
  • Describe Object: Completely describes the individual metadata at all levels for the object.
  • Create Multiple Records 3: Creates multiple records. Custom request fields must be added for the properties of the record with the syntax [records].PropertyName (eg. [records].hairColour).
  • List Records 2: Retrieves all records from the specified object.
  • List Records 1: Retrieves all records from the specified object.
  • List New Records 3: Retrieves the specified object's records created since the last time this action was executed.
  • List Objects: Retrieves all objects within your Salesforce account.
  • Update Record 2: Updates the specified record in the specified object. Custom request fields must be added for the properties of the record.
  • Get External ID Field 2: Retrieves the field set as the External ID for the specified object, if an External ID has been configured.
  • Create Record 1: Creates a new record in the specified object. (eg. a new Account record in the Accounts object). Custom request fields must be added for the properties of the record.
  • Get Record By Custom Condition 1: Retrieves a single record from the specified object based on a custom condition. If multiple matching records are found, only the first is returned.
  • List Updated Records 3: Retrieves the specified object's records updated since the last time this action was executed.
  • Get External ID Field 3: Retrieves the field set as the External ID for the specified object, if an External ID has been configured.
  • Get Record By Custom Condition 3: Retrieves a single record from the specified object based on a custom condition. If multiple matching records are found, only the first is returned.
  • Delete Record 1: Deletes the specified record from the specified object.

Cases

  • Delete Case: Deletes a case.
  • List Updated Cases: Lists cases created or modified since the last run.
  • List Cases: Lists all cases.
  • Get Case: Gets a case by ID.
  • Upsert Case: Creates a new case or updates an existing case based on an external ID. Setup is required, details can be found @ docs.cyclr.com/salesforce-upsert-setup
  • Create Case: Creates a new case which represents a customer issue or problem.
  • List New Cases: Lists cases created since the last run.
  • Update Case: Updates a case.

Tasks

  • List Task Priorities: Lists the options for task priorities.
  • Get Task: Gets a task by ID.
  • Update Task: Updates a task.
  • Create Task: Creates a new task.
  • List Updated Tasks: Lists tasks created or modified since the last run.
  • List Tasks: Lists all tasks.
  • List Task Statuses: Lists the options for task statuses.
  • Delete Task: Deletes a task.
  • List New Tasks: Lists tasks created since the last run.

Opportunity Line Items

  • List Updated Line Items: Lists opportunity line items created or modified since the last run.
  • Delete Line Item: Deletes an opportunity line item.
  • List Line Items: Lists opportunity line items.
  • List New Line Items: Lists opportunity line items created since the last run.
  • Get Line Item: Get line item for an opportunity by ID.
  • Update Line Item: Updates an opportunity line item.
  • Create Line Item: Creates a new opportunity line item.

Opportunities

  • Get Opportunity: Gets an opportunity by ID.
  • List Opportunities: Lists all opportunities.
  • List Opportunity Stages: Lists the possible stages for an opportunity in Salesforce.
  • List New Opportunities: Lists the opportunities created since the last run.
  • Create Opportunity: Creates an opportunity.
  • Update Opportunity: Updates information about an opportunity which would represent a sale or pending deal.
  • List Updated Opportunities: Lists the opportunities created or modified since the last run.
  • Upsert Opportunity: Creates a new opportunity or updates an existing opportunity based on an external ID. Setup is required, details can be found @ docs.cyclr.com/salesforce-upsert-setup
  • Delete Opportunity: Deletes an opportunity.

User Roles

  • Get User Role: Gets a user role by ID.
  • Update User Role: Updates an existing user role.
  • List User Roles: Lists all user roles.
  • Delete User Role: Deletes a user role.
  • Create User Role: Creates a new user role.

Accounts

  • List Accounts: Lists accounts from Salesforce.
  • Create Account: Creates a new account. An account represents an organization or person involved with your business such as customers, competitors, and partners.
  • List Updated Accounts: Lists accounts created or modified since the last run.
  • List Accounts By PersonEmail: Lists accounts by PersonEmail. This call will fail if Person Account types are not setup.
  • Get Account: Gets an account by ID.
  • Update Account: Updates an account. An account represents an organization or person involved with your business such as customers, competitors, and partners.
  • List Accounts By Custom Field: Lists accounts by a custom field, where equals .
  • Upsert Account: Creates a new account or updates an existing account based on an external ID. Setup is required, details can be found @ docs.cyclr.com/salesforce-upsert-setup
  • Delete Account: Deletes an account.
  • List New Accounts: Lists accounts created since the last run.

Contacts

  • Get Contact ID: Gets the Contact ID associated with the specified email address.
  • Contact Exists For Email Address: Checks whether any contacts exist for the specified email address.
  • List New Contacts: Lists contacts created since the last run.
  • Contact Exists For ID: Checks if a contact exists with the specified ID.
  • Update Contact: Updates a contact's details.
  • Create Contact: Creates a new contact.
  • Upsert Contact: Creates a new contact or updates an existing contact based on an external ID. Setup is required, details can be found @ docs.cyclr.com/salesforce-upsert-setup.
  • Get Contact: Gets the contact with the specified ID.
  • Delete Contact: Deletes a contact.
  • List Contacts: Lists all contacts.
  • List Updated Contacts: Lists contacts created, modified or deleted since the last run.
  • Get Contact(s) By Email: Gets the contact(s) with the specified email address.
  • Get Contact(s) By Mobile Number: Gets the contact(s) with the specified mobile number.

Campaigns

  • If Exists: Campaign: Gets a campaign by ID and returns along a true path if it exists.
  • Get Campaign: Gets a campaign by ID.
  • List Updated Campaigns: Lists campaigns created or modified since the last run.
  • List Campaigns: Lists campaigns.
  • Delete Campaign: Deletes a campaign.
  • List New Campaigns: Lists campaigns created since the last run.
  • Upsert Campaign: Creates a new campaign or updates an existing campaign based on an external ID. Setup is required, details can be found @ docs.cyclr.com/salesforce-upsert-setup
  • Create Campaign: Creates a campaign.
  • Update Campaign: Updates a campaign.
  • Get Campaign By Name: Gets a campaign by name.

Campaign Member Status

  • Update Campaign Member Status: Updates a campaign member status. Only allows for the order of the status to be changed in the picklist.
  • List Campaign Member Statuses: Lists campaign member statuses.
  • Create Campaign Member Status: Creates a campaign member status.
  • Delete Campaign Member Status: Deletes a campaign member status.

Notes

  • List Notes: Lists notes from this Salesforce account.
  • List Updated Notes: Lists notes created or modified since the last run.
  • Update Note: Updates a note.
  • List New Notes: Lists notes created since the last run.
  • Get Note: Gets a note by ID.
  • Create Note: Creates a new note.
  • Delete Note: Deletes a note.

Pricebooks

  • List Pricebook Entries: Lists entries to a specified pricebook.
  • Get Pricebook Entry: Gets a pricebook entry.
  • List Pricebooks: Lists all pricebooks.

Opportunity Contact Roles

  • Update Opportunity Role: Updates an opportunity contact role.
  • List Opportunity Roles: Lists opportunity contact roles.
  • List Updated Opportunity Roles: Lists opportunity contact roles created or modified since the last run.
  • Get Opportunity Role: Gets an opportunity contact role by ID.
  • Create Opportunity Role: Creates a new opportunity contact role.
  • Add Contact To Opportunity: Adds an existing contact to an opportunity.
  • List New Opportunity Roles: Lists opportunity contact roles created since the last run.
  • List Roles By Opportunity: Lists opportunity contact roles for a specified opportunity.
  • Get Primary Opportunity Role: Gets the primary contact role for an opportunity. If no primary contact role is set, returns the first contact role if any were found.
  • Delete Opportunity Role: Deletes an opportunity contact role.

Users

  • List Users: Lists all users.
  • Get User: Gets a user by ID.
  • Get Self: Gets the current user's profile information.
  • Get User By Name: Gets a user by FullName.

Documents

  • Get Content Document Data (CSV): Return the contents of a CSV content document.
  • Get Content Version: Retrieve the content version ID of a given content document.
  • List Content Documents: Retrieve a list of all content documents.

Campaign Members

  • Update Campaign Member: Updates a campaign member.
  • Create Campaign Member: Creates a new campaign member.
  • Delete Campaign Member: Deletes a campaign member.
  • Get Campaign Member: Gets a campaign member by ID.
  • Upsert Campaign Member: Creates a new campaign member or updates an existing campaign member based on an external ID. Setup is required, details can be found @ docs.cyclr.com/salesforce-upsert-setup
  • List Campaign Members: Lists campaign members.

Events

  • List Events: Lists events from this Salesforce account.
  • Update Event: Updates an existing event.
  • Create Event: Creates a new event.
  • List New Events: Lists events created since the last run.
  • Delete Event: Deletes an event.
  • List Updated Events: Lists events created or modified since the last run.
  • Get Event: Gets an event by ID.

Assets

  • List Assets: List assets from Salesforce.

Products

  • Get Product: Gets a Product.
  • List New Products: Lists the Products created since the last run.
  • List Updated Products: Returns a list of Products that have been updated since the last run.
  • List Products: Returns a list of Products.

Leads

  • List New Leads: Lists leads created since the last run.
  • Upsert Lead: Creates a new lead or updates an existing lead based on an external ID. Setup is required, details can be found @ docs.cyclr.com/salesforce-upsert-setup
  • Create Lead: Creates a new lead.
  • List Updated Leads: Lists leads created or modified since the last run.
  • Update Lead: Updates an existing lead.
  • Delete Lead: Deletes a lead.
  • List Leads By Email: Lists leads with the specified email address.
  • Get Lead: Gets a lead by ID.
  • List Leads: Lists all leads.

Attachments

  • Create Attachment: Creates a new attachment.
  • List Attachments: Lists attachments from this Salesforce account.
  • Get Attachment: Gets an attachment by ID.
  • List New Attachments: Lists attachments created since the last run.
  • List Updated Attachments: Lists attachments created or modified since the last run.
  • Update Attachment: Updates an attachment.
  • Delete Attachment: Deletes an attachment.

Event Relations

  • List Contact\Lead Event Relations: Lists event contact and lead attendees.
  • List Declined Event Relations: Lists declined event attendees.
  • List Events Relations: Lists event attendees.
  • List Accepted Event Relations: Lists accepted event attendees.
  • List Undecided Event Relations: Lists undecided event attendees.
  • Create Event Relation: Create a new event relation

Record Types

  • Get Record Type: Gets an record type by ID.

Bulk Operations

  • Close Job: Closes a job. If you close a job, Salesforce queues the job and uploaded data for processing, and you can’t add any additional job data.
  • Get Job: Retrieves detailed information about a job.
  • Create Insert Job: Creates a job, which represents a bulk operation (and associated data) that is sent to Salesforce for asynchronous processing.
  • Abort Job: Aborts a job. If you abort a job, the job does not get queued or processed.
  • Delete Job: Deletes a job. To be deleted, a job must have a state of UploadComplete, JobComplete, Aborted, or Failed.
  • List Jobs: Retrieves all jobs in the organization.
  • Upload CSV Data: Uploads data for a job using CSV data you provide.

Enhanced Notes

  • Create Enhanced Note: Creates an 'enhanced' note as displayed by the 'Notes' Related List in Salesforce.

Locations

  • Get Location: Gets a location by ID.

Outbound Messages

  • Outbound Message Response: Send a response to an outbound message from Salesforce. Set Result to 'true'/'false' to send a success/failure response back to SF.

Login History

  • List Login History: Lists all login sessions.

Groups

  • List Groups: List groups from Salesforce.

Custom Fields

  • Update Field: Updates a custom field for a list in your account.
  • Create Field: Creates a new custom field for a list in your account.
  • Delete Field: Delete a custom field.
  • Update Field Options: Updates the available options for an existing Multi-Valued custom field.

Lists

  • Get Lists: Returns all subscriber lists for a client.
  • Get Summary: Get a summary of a list in your account.
  • Update List: Update the basic settings for a list in your account.
  • Get Unconfirmed: Returns all the unconfirmed subscribers for a given list in your account.
  • Get List Subscribers: Returns all the active subscribers for a given list in your account.
  • Delete List: Delete a list from your account.
  • Get Deleted: Returns all the deleted subscribers for a given list in your account.
  • Create List: Creates a new list into which subscribers can be added or imported. Set the list title, landing pages, confirmation setting, and unsubscribe setting.
  • Get Custom Fields: Returns all the custom fields for a given list in your account.
  • Get List Statistics: Get a summary of a list in your account.
  • Get List Unsubscribes: Returns all the unsubscribed users for a given list in your account.
  • Add Subscriber: Add a single subscriber to a list.
  • Get Bounced: Returns all the bounced subscribers for a given list in your account.

Administrators

  • Get Administrator: Returns the details of a single administrator associated with an account.
  • List Administrators: Returns a list of all (active or invited) administrators associated with a particular account.

Campaign Performance

  • Get Lists and Segments: Returns the lists and segments any campaign was sent to.
  • List Opens: Retrieves all the subscribers that opened for a given campaign.
  • List Unsubscribes: Retrieves all the subscribers that unsubscribed for a given campaign.
  • Get Campaign KPIs: Provides a basic summary of the results for any sent campaign.
  • Get Client Statistics: To get delivery and engagement statistics.
  • Get Email Clients: Lists the email clients subscribers used to open the campaign.
  • List Bounces: Retrieves all the subscribers that bounced for a given campaign.
  • List Recipients: Retrieves all the subscribers that a given campaign was sent to.
  • List Clicks: Retrieves all the subscribers that clicked for a given campaign.
  • List Complaints: Retrieves all the subscribers that marked the campaign as spam.

Templates

  • Get Template: Returns basic details of a template.
  • List Templates: Returns a list of templates for a client.
  • Delete Template: Delete a template.

Campaigns

  • Delete Campaign: Deletes a draft campaign from your account.
  • Send Preview: Sends a preview of any draft campaign to a one or more email addresses.
  • List Scheduled: Returns all currently scheduled campaigns for a client.
  • List Draft: Returns all draft campaigns for a client.
  • Send Campaign: Schedules a draft campaign for sending either immediately or at date and time in the future.
  • List Sent: Get a list of campaigns sent within a client's account.
  • Unschedule Campaign: Cancels the sending of the campaign and moves it back into the drafts. If the campaign is already sent or in the process of sending, this operation will fail.

Subscribers

  • Get Subscriber: Retrieves a subscriber's details.
  • Update Subscriber: Update a single subscriber.
  • List Suppressions: Returns the suppression list for a client.
  • List Contact Subscriptions: Returns all lists to which an email address is subscribed.
  • Get Subscriber History: Retrieves a subscriber's history.
  • Unsubscribe Subscriber: Unsubscribe a subscriber.
  • Suppress Contacts: Adds an email address to the suppression list of the specified client.
  • Unsuppress Contact: Removes a single email address from the suppression list of the specified client.
  • Subscriber De-Activate: Triggered whenever a subscriber in your list is deactivated.
  • Delete Subscriber: Delete a subscriber from a list.
  • Subscriber Update: Triggered whenever a subscriber's details are updated.
  • Subscriber Registers: Triggered whenever someone subscribes to one of your lists.
  • Import Subscribers: Add many subscribers at once.

Clients

  • Get Client Details: Get the complete details for a client including their API key, access level, contact details and billing settings.
  • Create Client: Creates a new client in your account with basic contact information and no access to the application.
  • List Clients: Get a list of all the clients in your account.
  • Update Client Account: Update the basic account details.

Segments

  • Delete Rules: Deletes an existing segment's rules.
  • Add Rulegroup: Creates a new rulegroup for a segment in your account.
  • List Segments: Returns all segments for a client.
  • Get List Segments: Returns all the segments for a given list in your account.
  • Get Segment Details: Returns details about a segment.

Transactional

  • Resend Message: To resend a message.
  • List Messages Sent: To get a list of sent messages.
  • Get Smart Email Details: Get details of a smart transactional email.
  • List Classic Email Groups: Gets a list of classic email groups.
  • Send Classic Email: Sends an email providing your own content.
  • Get Message Details: Get the message details.
  • Send Smart Email: Send a Smart Transactional email.
  • List Smart Emails: Get a list of smart transactional emails.

Lists & Segments

  • Delete Segment: Deletes an existing segment.
  • Get Segment Subscribers: Returns all of the active subscribers that match the rules for a specific segment.

Looking for additional or custom integration methods?

We can customize the integration to work with any additional or custom methods, get in touch with our team to discuss your particular integration needs.

Book a free consultation

Secure Data Movement From Point A to B,
In Weeks Not Months

GDPR Compliant

We take GDPR seriously and design everything with security first.

IP Whitelisting

Exelement's SyncCloud sends and receives requests from static IP address which you could whitelist in your system's API.

SSL everywhere

We always use SSL when customer systems connect to Exelement SyncCloud or third party APIs such that data is encrypted on the way in to and out of the Exelement SyncCloud application. Whilst in the Exelement SyncCloud application environment all data is encrypted.

Untangle your IT team

By building and running your system integrations on Exelement SyncCloud, you get to free up your IT team from building, managing and hosting your marketing and sales integrations. We know how busy internal IT teams can be, sometimes small marketing and sales projects would take forever to be delivered and get tangled with internal resources and skillset planning, DevOps and security limitations. Why tangle your IT team while you can launch your integrations faster and in isolation from your internal IT systems?

Physical Access Controls

Exelement's SyncCloud application runs in secure data centres operated by Amazon Web Services. Amazon Web Services policy in regards to Physical Access is as follows: Physical data centre access is granted only to approved employees and third parties. Such individuals who need data centre access must first apply for access and provide a valid business justification. These requests are granted based on the principle of least privilege, where requests must specify to which layer of the data centre the individual needs access, and are time-bound.  Requests are reviewed and approved by authorized personnel, and access is revoked after the requested time expires. Once granted admittance, individuals are restricted to areas specified in their permissions.
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