Exelement SyncCloud

a fully managed integration platform as a service solution (managed iPaaS)

Integrate 

SugarCRM

 with 

Sentori

With our fully managed integration platform as a service, we can help you get your integration up and running fast, securely, and accurately.

We manage the whole process from A-Z, your integration runs in our cloud, and you don't need to host or manage any code or integration apps.

SugarCRM

Sentori

250+ applications
get your integration up and running today

Book a free consultation to get a quote

What is Exelement SyncCloud?

Integrate, exchange, migrate and replicate data between your platforms in no time.

300+ integration connectors to popular apps and services

Rapid custom API connector development, including for your on-prem systems

Fully managed integration platform as a service (iPaaS)

How to Integrate 

SugarCRM

 with 

Sentori

Sharing your data between systems is as easy as one two three.

Account setup

Based on your integration needs, we set up a new account and enable the integration connectors needed to build the integration,

SugarCRM
 and 
Sentori

, plus others if needed.


If you require endpoints that is currently not available in SyncCloud, or if you require a new connector, we will, build modify existing, or build the new custom connector for you and add it to your account.

01
02

Integration implementation and launch

Before we build the integration, we will do a quick health check in your 

SugarCRM

 instance and suggest any changes needed to make the integration work seamlessly.


Based on your requirements, our Data Integration Services Team builds your integration and launches it in an efficient and quick turnaround time. We work with your internal teams to ensure correct field mapping, data synchronization logic, integration frequency, and any custom requirements are met.

Based on your integration complexity, custom logic and any other specific requirements, the time to setup your specific integration can vary. We recommend starting simple and then add on more connections.

Continuous support throughout the lifecycle.

After the launch we will monitor the integration closely for two weeks, and after that we’ll hand over to continuous support. If you need any tweaks or simple changes, just reach out and ask and we’ll set it up for you.

For major changes or updates to your integration, we’ll scope the work together to minimize impact on your production systems.  

03

Pricing

Select your currency

free 14 day trial

$
0

2 System Connectors

2 Connected API Endpoints

100 transactions /mo

24 hour max sync frequency

Additional transactions
Additional system connectors
Additional connected API endpoints
Error notification webhooks
Custom fields value transformation
CSV import/export
Cross-reference unique ID storage
Custom connector development

Sync

$
469
month
paid annually, or $529 paid monthly
+
One-time custom setup fee

2 System Connectors

3 Connected API endpoints

50,000 included transactions /mo

15 minutes max sync frequency

$149 for 50,000 additional transactions /mo

$99 per additional system connector

$175 for up to 5 additional connected API endpoints

Error notification webhooks

Custom fields value transformation
CSV import/export
Cross-reference unique ID storage
Custom connector development

advanced

$
879
month
paid annually, or $949 paid monthly
+
One-time custom setup fee

3 System Connectors

6 Connected API endpoints

75,000 included transactions /mo

5 minutes max sync frequency

$149 for 50,000 additional transactions /mo

$99 per additional system connector

$175 for up to 5 additional connected API endpoints

Error notification webhooks

Custom fields value transformation

CSV import/export
Cross-reference unique ID storage
Custom connector development, priced individually

ENTERPRISE

Custom
priced individually

Up to 10 System Connectors

Up to 30 connected API endpoints

500,000 included transactions /mo

1 minute max sync frequency

$299 for 150,000 additional transactions /mo

$99 per additional system connector

$175 for up to 5 additional connected API endpoints

Error notification webhooks

Custom fields value transformation

CSV import/export
Cross-reference unique ID storage
Custom connector development, priced individually

free 14 days trial

sek
0

2 System Connectors

2 Connected API Endpoints

100 transaction /mo

24 hour max sync frequency

Additional transactions
Additional system connectors
Additional connected API endpoints
Error notification webhooks
Custom fields value transformation
CSV import/export
Cross-reference unique ID storage
Custom connector development

Sync

sek
3999
month
paid annually, or sek 4499 paid monthly
+
One-time custom setup fee

2 System Connectors

3 Connected API endpoints

50,000 included transactions /mo

15 minutes max sync frequency

sek 1249 for 50,000 additional transactions /mo

sek 890 per additional system connector

sek 1499 for up to 5 additional connected API endpoints

Error notification webhooks

Custom fields value transformation
CSV import/export
Cross-reference unique ID storage
Custom connector development

advanced

sek
7499
month
paid annually, or sek 7999 paid monthly
+
One-time custom setup fee

3 System Connectors

6 Connected API endpoints

75,000 included transactions /mo

5 minutes max sync frequency

sek 1249 for 50,000 additional transactions /mo

sek 890 per additional system connector

sek 1499 for up to 5 additional connected API endpoints

Error notification webhooks

Custom fields value transformation

CSV import/export
Cross-reference unique ID storage
Custom connector development, priced individually

ENTERPRISE

Custom
priced individually

Up to 10 System Connectors

Up to 30 connected API endpoints

500,000 included transactions /mo

1 minute max sync frequency

sek 1990 for 150,000 additional transactions /mo

$89 per additional system connector

sek 1499 for up to 5 additional connected API endpoints

Error notification webhooks

Custom fields value transformation

CSV import/export
Cross-reference unique ID storage
Custom connector development, priced individually

free 14 days trial

0

2 System Connectors

2 Connected API Endpoints

100 transaction /mo

24 hour max sync frequency

Additional transactions
Additional system connectors
Additional connected API endpoints
Error notification webhooks
Custom fields value transformation
CSV import/export
Cross-reference unique ID storage
Custom connector development

Sync

399
month
paid annually, or €449 paid monthly
+
One-time custom setup fee

2 System Connectors

3 Connected API endpoints

50,000 included transactions /mo

15 minutes max sync frequency

€125 for 50,000 additional transactions /mo

€89 per additional system connector

€149 for up to 5 additional connected API endpoints

Error notification webhooks

Custom fields value transformation
CSV import/export
Cross-reference unique ID storage
Custom connector development

advanced

749
month
paid annually, or €799 paid monthly
+
One-time custom setup fee

3 System Connectors

6 Connected API endpoints

75,000 included transactions /mo

5 minutes max sync frequency

€125 for 50,000 additional transactions /mo

€89 per additional system connector

€149 for up to 5 additional connected API endpoints

Error notification webhooks

Custom fields value transformation

CSV import/export
Cross-reference unique ID storage
Custom connector development, priced individually

ENTERPRISE

Custom
priced individually

Up to 10 System Connectors

Up to 30 connected API endpoints

500,000 included transactions /mo

1 minute max sync frequency

€199 for 150,000 additional transactions /mo

€89 per additional system connector

€149 for up to 5 additional connected API endpoints

Error notification webhooks

Custom fields value transformation

CSV import/export
Cross-reference unique ID storage
Custom connector development, priced individually
get your integration up and running today

Book a free consultation to get a quote

INTEGRATE EVERYTHING

Available integration methods

Contacts

  • List Contacts: List all contacts from SugarCRM.
  • Get New Contacts: Get new contacts from SugarCRM since the last run time.
  • Get Contacts With Email Addresses: This method gets contacts that have at least one email address. For each email address, a separate contact is returned.
  • Create Contact: Creates a new contact in SugarCRM.
  • Delete Contact: Deletes a specified contact.
  • Get Contact by Email: Gets a specified contact from SugarCRM.
  • Get Contact: Gets a specified contact from SugarCRM.
  • List Contacts By Opportunity: Lists the specified opportunity's contacts from SugarCRM.
  • Get New And Updated Contacts: Gets new and updated contacts from SugarCRM since the last run time.
  • List Contacts By Account: Lists the specified account's contacts from SugarCRM.
  • Update Contact: Update an existing contact in SugarCRM.

Leads

  • Create Lead: Create a new lead in SugarCRM.
  • Delete Lead: Deletes a specified lead.
  • Get New Leads: Gets new leads from SugarCRM since the last run time.
  • Get Lead: Gets a specified lead from SugarCRM.
  • Update Lead: Update an existing lead in SugarCRM.
  • List Leads: List all leads from SugarCRM.
  • Get New And Updated Leads: Gets new and updated leads from SugarCRM since the last run time.
  • Get Leads by Email: List leads from SugarCRM associated with a given email address..

Opportunities

  • Get New And Updated Opportunities: Gets new and updated opportunities from SugarCRM since the last run time.
  • Delete Opportunity: Deletes a specified opportunity.
  • Get Opportunity: Gets a specified opportunity from SugarCRM.
  • Update Opportunity: Update an existing opportunity in SuagrCRM.
  • List Opportunity Lines: Lists all opportunity lines for the specified opportunity from SugarCRM.
  • List Opportunities: List all opportunities from SugarCRM.
  • Create Opportunity: Create a new opportunity in SuagrCRM.
  • Get New Opportunities: Gets new opportunities from SugarCRM since the last run time.

Accounts

  • Get New And Updated Accounts: Gets new and updated accounts from SugarCRM since the last run time.
  • Create Account: Create a new account in SugarCRM.
  • Get New Accounts: Get new accounts from SugarCRM since the last run time.
  • Delete Account: Deletes a specified account.
  • Get Account: Gets a specified account from SugarCRM.
  • List Accounts: Lists all accounts from SugarCRM.
  • Update Account: Update an existing account in SugarCRM.

Tasks

  • List Tasks: List all tasks from SugarCRM.
  • Delete Task: Deletes a specified task.

Custom Objects

  • Create Custom Object: Create a new object in a custom endpoint in SugarCRM.
  • Get New And Updated Custom Objects: Get new and updated custom objects from SugarCRM since the last run time.
  • List Custom Objects: Gets all of a custom objects from SugarCRM.
  • Get New Custom Objects: Get new custom objects from SugarCRM since the last run time.
  • Delete Custom Object: Delete a custom object from SugarCRM.
  • Update Custom Object: Update a custom object in SugarCRM.

Campaigns

  • List Campaigns: Lists all campaigns from SugarCRM.
  • Get Campaign: Gets a specified campaign from SugarCRM.
  • List Campaign Leads: Lists the leads associated with a Campaign.
  • Get Campaign Log: Retrieves the log for the specified campaign from SugarCRM.
  • List Campaign Contacts: Lists the contacts associated with a Campaign.

Calls

  • Get Call: Gets a specified call.
  • List New And Updated Calls: Lists all calls created or updated since the last run time.
  • List Updated Calls: Lists all calls updated since the last run time.
  • List Calls: Lists all calls.
  • List New Calls: Lists all calls created since the last run time.

Activities

  • List Activities By Opportunity: Lists the specified opportunity's activities from SugarCRM.

Event Triggers

  • Email Interactions (URL): This event can be used to trigger a Cycle or Workflow when a Contact clicks External Links with a specified prefix (e.g. 'http://www.mywebsite.com/') from within any Emails.
  • Email Interactions (All): This event can be used to trigger a Cycle or Workflow when a Contact clicks any External Links from within any Emails.
  • Mailing List Subscribed: This event can be used to trigger a Cycle or Workflow when a Contact subscribes to a Mailing List.
  • Contact Subscribed: This event can be used to trigger a Cycle or Workflow when a Contact in your Sentori system signs up. A valid sign up for the event is when a contact clicks an Opt-In Confirmation link in an email or when a new contact is manually added by a User. New contacts added as part of a bulk data upload of a spreadsheet or .csv file will not cause the event to trigger.
  • Contact Unsubscribed: This event can be used to trigger a Cycle or Workflow when a Contact in your Sentori system unsubscribes.
  • Email Bounced: This event can be used to trigger a Cycle or Workflow when an email sent by your Sentori system bounces.
  • Email Interaction (Single Link): This event can be used to trigger a Cycle or Workflow when a Contact clicks an external link within an Email. If the email is a 'test email' then the event will be triggered every time the interaction is detected. For other emails the event is triggered only on the first interaction.
  • Mailing List Unsubscribed: This event can be used to trigger a Cycle or Workflow when a Contact unsubscribes from a Mailing List.
  • Email Interaction (Open): This event can be used to trigger a Cycle or Workflow when a Contact opens a specific Email or clicks an external link within it. If the email is a 'test email' then the event will be triggered every time the interaction is detected. For other emails the event is triggered only on the first interaction.
  • Form Submitted: This event can be used to trigger a Cycle or Workflow when a Contact submits a Form.
  • Form Submission Confirmed: This event can be used to trigger a Cycle or Workflow when a Contact confirms a Form submission.
  • Email Interaction (Open All): This event can be used to trigger a Cycle or Workflow when a Contact opens any Email or clicks an external link (which also triggers an Open). If the email is a 'test email' then the event will be triggered every time the interaction is detected. For other emails the event is triggered only on the first interaction with each.
  • Email Send Completed: This event can be used to trigger a Cycle or Workflow when an Email send completes.
  • Email Send Completed (All): This event can be used to trigger a Cycle or Workflow when any Email send completes.

Contacts

  • Import Contacts: This step allows you to upload a number of contact records at the same time. Sentori will check to see if contacts already exist using the email address. If a contact is found to be in the contact list already an update to their details will be performed. If a record cannot be found then the contact will be added.
  • Create Contact: Creates a new Contact. Note: if a Contact already exists with the email address, an update will NOT be performed.
  • Update Contact: Updates an existing Contact's details. Note: if a Contact cannot be found with the email address, a new Contact will NOT be created.
  • Add/Update Contact: Adds or updates a Contact as appropriate.
  • Unsubscribe Contact: Completely Unsubscribes a Contact so they no longer receive any emails.
  • Check Contact Exists by ID: Checks whether a Contact exists with the given Contact ID.
  • Get Contact by ID: Gets a single Contact by the Contact ID.
  • Get Contact by Email Address: Gets a Contact by their Email Address.
  • Delete Contact: Deletes a Contact including information such as their Mailing List subscriptions and Tagging. Email interactions (i.e. Opens and Clicks) will be kept so Email KPI numbers will NOT be affected.

Reports

  • Get Email KPIs: Gets the Key Performance Indicators (Opens, Clicks, etc) for an Email.
  • Get Clickers by Email and Link: Gets the Contacts that have clicked a particular Link in an Email.
  • Get Clickers by Email: Gets the Contacts that have clicked any Links in an Email.
  • Get Abuse by Email: Gets the Contacts that have complained that an Email was spam.
  • Get Bounces by Email: Gets the Contacts that have resulted in a bounce when an Email was sent.
  • Get Opens by Email: Gets the Contacts that have been detected as opening an Email.
  • Get Social Shares by Email: Gets the Contacts that have shared an Email on social networks.
  • Get Unsubscribes by Email: Gets the Contacts that unsubscribed from an Email.
  • Get Sent by Email: Gets the Contacts that have been sent an Email.

Emails

  • Create Email: Creates a new Draft Email from an Email Template.
  • Attach Upload Group to Draft Email: Attaches an Upload Group to a Draft Email.
  • List Email Templates: Gets a list of all Email Templates in the Account.
  • List Draft Emails: Gets a list of all Draft Emails in the Account.
  • List Sent Emails: Gets a list of all the Emails that have been sent from the Account.
  • Send Email: The Send Email functionality is provided by adding the Contact to an Autoresponder. The Autoresponder can be set to send a single or multiple Emails at preset intervals.

Mailing Lists

  • Subscribe to Mailing List: Subscribes a Contact to a Mailing List.
  • Unsubscribe Mailing List: Unsubscribes a Contact from a Mailing List.
  • List Mailing Lists: Gets a list of all Mailing Lists in the Account.
  • Get Mailing List: Gets a single Mailing List.
  • Get Mailing List Subscribers: Gets a list of the Contacts who are subscribed to a Mailing List.

Autoresponders

  • Add Contact to Autoresponder: Adds the Contact to an Autoresponder. The Autoresponder can be set to send a single or multiple Emails at preset intervals.
  • List Autoresponders: Gets a list of all the Autoresponders in the Account.

Upload Groups

  • List Upload Groups: Gets a list of all Upload Groups in the Account.

Audiences

  • List Audiences: Gets a list of all Audiences in the Account.
  • Get Audience Contacts: Gets a list of the Contacts that match an Audience's criteria.

Forms

  • List Signup Forms: Gets a list of all Signup Forms in the Account.

Events

  • Get All Future Events: Gets a list of all Events in the Account that haven't yet past.
  • Get Event: Gets a single Event.
  • Get Attendee Status Values: Gets a list of the Attendee Status values for the Account.
  • Get Event Contacts: Gets a list of the Contacts for an Event.
  • Get Event Contacts by Status: Gets a list of the Contacts with a particular Status for an Event.
  • Add/Update Contact in Event: Adds a Contact to an Event with the specified Status, or updates them if they already exist in the Event.
  • Get Contact Event Status: Gets a Contact's Status within an Event, if they've been added to it.
  • List Events: Gets a list of Events from a specified number of days in the past onwards.
  • Remove Contact from Event: Removes a Contact from an Event.

Looking for additional or custom integration methods?

We can customize the integration to work with any additional or custom methods, get in touch with our team to discuss your particular integration needs.

Book a free consultation

Secure Data Movement From Point A to B,
In Weeks Not Months

GDPR Compliant

We take GDPR seriously and design everything with security first.

IP Whitelisting

Exelement's SyncCloud sends and receives requests from static IP address which you could whitelist in your system's API.

SSL everywhere

We always use SSL when customer systems connect to Exelement SyncCloud or third party APIs such that data is encrypted on the way in to and out of the Exelement SyncCloud application. Whilst in the Exelement SyncCloud application environment all data is encrypted.

Untangle your IT team

By building and running your system integrations on Exelement SyncCloud, you get to free up your IT team from building, managing and hosting your marketing and sales integrations. We know how busy internal IT teams can be, sometimes small marketing and sales projects would take forever to be delivered and get tangled with internal resources and skillset planning, DevOps and security limitations. Why tangle your IT team while you can launch your integrations faster and in isolation from your internal IT systems?

Physical Access Controls

Exelement's SyncCloud application runs in secure data centres operated by Amazon Web Services. Amazon Web Services policy in regards to Physical Access is as follows: Physical data centre access is granted only to approved employees and third parties. Such individuals who need data centre access must first apply for access and provide a valid business justification. These requests are granted based on the principle of least privilege, where requests must specify to which layer of the data centre the individual needs access, and are time-bound.  Requests are reviewed and approved by authorized personnel, and access is revoked after the requested time expires. Once granted admittance, individuals are restricted to areas specified in their permissions.
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