Get Stored Cards of a Guest: Retrieve the stored cards of a guest.
Apply Offer Code: Apply a media campaign offer code on an invoice.
Close Invoice: Closes an Invoice.
Add Product To Invoice: Add a product to an invoice.
Get Chat: Get chat by ID.
List Chats: Lists all the chats for the account.
List New Chats (Ended): Lists all the chats for the account that ended since last run. (Filtered on [chats].end_timestamp).
Message Created: In order to use this webhook, Zendesk Events Connector for Amazon EventBridge must be set up, please follow the steps found here: https://support.zendesk.com/hc/en-us/articles/4408824521114
Initiate a chat when a customer has left a customer experience review rating less than 3 stars
After a customer has received chat support send an invitation to review their customer experience with the service
Looking for additional or custom integration methods?
We can customize the integration to work with any additional or custom methods, get in touch with our team to discuss your particular integration needs.