Mathias Jonsson

What is Revenue Operations (RevOps)?

Siloed teams, messy data and systems that don’t talk to each other. It slows everything down and frustrates your soon-to-be clients. RevOps fixes that by methodically aligning people, processes, and systems around the customer journey. Here’s how.

AI + RevOps: How Artificial Intelligence Is Changing Revenue Strategy Forever

AI identifies gaps in the customer journey and drastically reduces time spent on repetitive administrative tasks. When used well, it supports scalable growth without sacrificing the crucial human connection that drives strong customer relationships. Find out more about how AI is helping RevOps teams work smarter.

Reclaiming authenticity: “I want to talk to a person”

When purchasing, or just browsing the web, we navigate through a landscape saturated with AI-generated content, chatbot interactions, and meticulously automated marketing and sales processes. We are shepherded through a digital buying journey where every click and interaction are tracked, analyzed, and optimized by sophisticated algorithms and AI-agents. Emails land in our inboxes with uncanny precision, landing pages seem to read our minds, and recommendation engines anticipate our needs even before we fully articulate them.

Unlock Customer Data with CDPs, AI & Integration

Customer data is both a valuable asset and a potential liability. To harness its full potential while ensuring compliance with data regulations, businesses must leverage Customer Data Platforms (CDPs) and Artificial Intelligence (AI) with a seamless tech stack integration. These tools work together to transform raw data into actionable insights, driving customer engagement and business growth.

From Frustration To Flow: Why Managed Integration Solutions With SyncCloud Just Make Sense

This post explains how SyncCloud, a managed iPaaS, solves common data integration issues like manual imports and mismatches. By simplifying integrations across CRM and marketing systems, SyncCloud ensures smooth data flow, reduces IT workloads, and improves business performance with expert support.

3 Ways to Use Executable Campaigns in Marketo

The smartest Marketing Automation platform out there just got smarter. Here are 3 tips on how to leverage the new Executable Campaigns feature in Marketo.

Prove Marketing ROI with Data-Driven Strategy

Many marketers struggle with calculating ROI because it can be hard to know where to start, and how to attribute your activities to spend and revenue. Especially during times like COVID-19 when many companies face financial downturn, marketing needs be able to tie their spend to real value because: resources are limited, you need high internal buy-in and need to show positive impact on revenue. So how do you prove that your marketing investments are worthwhile? Here are some data-driven tips on how to get started.

3 Components of an Experience Maker That Matter

Adobe’s recent Experience Maker’s Live two-day online event was insightful, thoughtful, and informative, just as I predicted. While I knew what kind of high-quality content I could expect from one of their events, I headed into the virtual conference with one pressing question: what exactly is an experience maker?

The 3 Most Important Productivity Hacks for Marketing Processes

Establishing efficient marketing processes may take up-front time investments, but they will help teams to be more productive in the long run, and encourage better customer relationships. Smoother processes are just one benefit, but in time, tracking performance becomes easier, which in turn allows companies to more quickly adjust and make changes, rather than spending resources on a project just to find out something isn't working. 

Digital Transformation Aligns Marketing and Sales

Any time we look to change the status quo, there will be roadblocks, hurdles, and growing pains. But when it comes to aligning internal organizations in marketing and sales (and customer service), the struggle can pay off hugely. But no organization, or leadership should be looking to make these changes and shift internal processes without looking at how it can be done most effectively. This is why digital transformation is not only critical for successful marketing/sales alignment, but it should in fact be a primary focus - then the alignment will come more easily.

Align Sales and Marketing to Drive Growth

When it comes to modern organizations in any industry, internal processes that align with executing the overall business strategy have always been a no-brainer. It makes sense then that an extension of this includes the alignment of sales and marketing as organizations push to create better experiences for prospective customers, and have more control over every touchpoint during a customer journey. 

Marketing Automation: How to Maximize the Value of Your Leads

When it comes to marketing and sales, one of the most important developments in strategy in the last decade is the understanding that all leads are not created equal. The rise of more personalized marketing messages, micro-targeting, more specific audience segmentation and SMART content means we face the greater challenge of getting it all right, with more pieces of the puzzle needing to fit seamlessly together.